Job Description
Responsabilidades e atividades:
Atuação com procedimentos das área de suporte ao cliente;
Manuseio do sistema SAP;
Execução de atividades e rotinas em processos de faturamento;
Interação com áreas de maior relacionamento (times comerciais, logísticos, fiscais, BSC e Supply);
Abertura de chamados e entrada de pedidos (SAP/WTM);
Uso de tabela de preços por unidades de negócios;
Realização de treinamentos para SAP – Ficha Cadastral;
Rotinas de procedimentos de faturamento;
Realização de de análise dos pedidos, monitor NFe, análise de estoques.
Requisitos Técnicos (Mandatórios):
Formação Superior Completa;
Conhecimento e habilidades no Pacote Office, SAP, WTM (Ferramenta de inserção de pedidos).
Requisitos Comportamentais (Soft Skills):
Capacidade de análise dos problemas de faturamento e buscar a solução;
Comunicação interpessoal, pró atividade, capacidade de persuasão, analítica, capacidade de gestão de tempo.
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Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Hybrid
Shift:
Valid Driving License:
Hazardous Material(s):
Required Skills:
Adaptability, Adaptability, CRM Account Management, Customer Experience Management, Customer Relationship Management (CRM) Utilization, Customer Service, Customer-Support, Data Entry, Electronic Invoicing, Income Taxation, Installation Support, Internet of Things (IoT), Logistics, Management Process, Microsoft Office, Order Processing, Persuasion, Problem Resolution, Product Information, Quantitative Abilities, Report Preparation, Sales Quotes, SAP Systems, Service Scheduling, Teamwork {+ 3 more}
Preferred Skills:
Job Posting End Date:
06/17/2025
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:R353888
