•Prepare and implement Standard Operating Procedures to ensure compliance with regulatory and food safety requirements.
•Support the preparation and execution of food safety, regulatory, and customer audits.
•Ensure adherence to the requirements of BRC, FSSC 22000, GMP, & Halal certifications.
•Collaborate with cross-functional teams to communicate product and process related information in accordance with company policies.
•Manage and update company profiles on customer databases to ensure current and accurate information.
•Conduct in-house food safety training sessions for employees at all levels and coordinate external training programs as when necessary.
•Coordinate with the Quality Manager/AQM to address customer complaints, conduct root cause analyses, develop Corrective and Preventive Actions, and ensure timely resolution.
•Facilitate internal and external audits, respond to audit findings, and implement CAPA to ensure closure.
•Assist the Quality Manager/AQM in developing the annual audit, training, and supplier visit plans.
•Conduct supplier audits, prepare comprehensive audit reports, and communicate findings and improvement requirements to suppliers.
•Prepare monthly reports and maintain accurate records of SOPs, document revisions, and related documentation.
•Responsible for examining products and process for deviations from manufacturer or industry product quality / food safety specifications.
•Position requires demonstration of competency for all on-the-job activities that may have a direct or indirect effect on product safety, legality and/or quality.
•Report all deviations/Non-conformities related to Food safety management system to the department Manager
•Quality inspection and analysis of all raw materials/PM, semi-finished and finished products.
•Practices and complies with all company policies and procedures including safety and work rules, etc.
• Handling customer complaint and maintaining CAR.
• Report as soon as practical and without undue delay to supervisors any incidents or near misses
• which relate to occupational health and safety at the workplace.
• Any other duties as assigned by immediate manager
• Do not interfere or misuse any device or equipment which has been provided as a part of a risk
• control measure.