Dispatcher

De Lacy Executive Recruitment • Full-time • Markham, ON, Canada • 4d ago

\r\n\r\nOur client, a childcare catering company, is searching for a Dispatcher. Reporting to the Shipping Supervisor, the Dispatcher will ensure all the delivery orders are uploaded properly and timely manner and route optimization. This is an onsite position in Markham, Ontario.\r\n\r\n \r\n\r\nThe Dispatcher is responsible for software utilization and optimization and other duties as assigned by Management. This includes ensuring scheduling the drivers and correct delivery manifests are current with the software and ensuring driver reviews are shared with the Shipping Supervisor and Customer Service.\r\n\r\n \r\n\r\nRESPONSIBILITIES:\r\n\r\n\r\n\tBeing on site at 6:00am, flexibility is an asset\r\n\tEnsuring all routes are on-routed in the delivery application (accurate and on-time)\r\n\tRouting optimization and identifying cost improvements\r\n\tProviding reports to Accounting to enable accurate invoicing for contractors\r\n\tTraining and monitoring drivers through delivery application\r\n\tAssist in tracking driver issues and coach to correct / identify root cause issues\r\n\tOptimized the coordination of drivers to make food pick-ups for production as required\r\n\tResolve issues regarding shipped orders directly with drivers and Customer Care\r\n\tEnsure compliance to legal regulations and company policies\r\n\tProvide recommendations/improvements to Management\r\n\r\n\r\n \r\n\r\nDESIRED PROFILE:\r\n\r\n \r\n\r\n\r\n\tAt least 2 years of experience in customer service, outbound logistics (dispatch application), excellent attitude, initiative and attendance\r\n\tProficient in MS Word, Excel, Outlook + Badger/GPS (CIGO recommended)\r\n\tWorking in a fast-paced environment with tight timelines\r\n\tCan work well independently as well as in a team\r\n\tOrganized with the ability to prioritize and manage time well\r\n\tCollege Diploma or University Degree is an asset\r\n\tValues and seeks feedback from others\r\n\tModels and upholds the company’s charter and values\r\n\tDisplays a high level of Integrity\r\n\t\r\n\tInterested in this Opportunity? Submit an Application Package by clicking on APPLY TO THIS POSITION.\r\n\r\n