Description
Answers moderately complex employee questionsregardingbenefits andrecordsemployee enrollment in benefits and group insurance programs. Works with employees andthird partyorganizations to resolve issues related to eligibility for benefit plans, amounts of coverage, and claims procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Responds to moderately complex employee inquiries by phone, written correspondence and/or emailregardingvacation, short-term disability leave, long-term disability, workers' compensation, disability, 401k plans, pension and retirement, and other plans.
• Delivers employee presentations on benefit programs.
• Explains and interprets more complex aspects of insurance programs to employees and dependents.
• Answers more complex questionsregardingbenefits such as pension and retirement plan, and group benefit plans whichincludeslife, hospitalization, and disability leave.
• Corresponds with staff at provider offices, hospitals, and benefits providersregardingclaims.
• Coordinates the administration of employee benefit programs such asbenefitplan coverage, dental insurance, group life insurance, pension plans, and other benefits.
• Consults with and advises employees on eligibility, provisions, and other matters related to benefits.
• Coordinates the preparation of employee benefits booklets and other employee benefit communications.
•Assistswith the coordination of annual enrollment process.
• May research, analyze, and integrate data to provide information on benefit programs andutilization.
Typically requires a high school diploma or equivalent (GED).
Typically requires a minimum of 2 years of related experience.
EOE, including disability/Vets
