Veterinary Team Manager

Schedule

The working schedule for this position is 5 days, 40 hours a week.

Who We Are

ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals.

We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need.

Summary

The Veterinary Services Team at ACC is responsible for the health of all animals in our care. The team manages all spectrums of medical acuity from complex disease states to surgical interventions for all shelters. Each shelter medical treatment area is fully equipped with lab equipment, x-rays and ultrasound and is supported by a dedicated team of veterinarians, licensed veterinary technicians and knowledgeable support staff.

The Veterinary Team Manager (VTM) is responsible for in-shelter oversight of the Veterinary Services department. They set the tone for the overall operational flow of the day, ensuring that all tasks are completed by all parties and requests from other departments are received and delegated to the medical teams.

Required Qualifications:

High School Diploma or GED required.
Licensed or license eligible in Veterinary Technology in the State of New York.
Demonstrated leadership skills including a minimum of 2 years in a management or supervisory role.
Must be eligible to become a Certified Euthanasia Technician. Must be able to lift a minimum of 50 lbs.

Benefits

Animal Care Centers value work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff training to include safety, DEI, cross training, and other growth opportunities.

Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan.

Please use this link for more details on our benefits package.

Essential Job Functions:

Team leadership and support: Hire, train, coach, and support veterinary staff, manage schedules, address performance issues, and keep morale healthy. Is the go-to person for keeping the team functioning smoothly day to day.
Medical operations and population health coordination: Oversees daily shelter medical workflow, including intake exams, vaccination protocols, surgery flow, isolation procedures, and coordination with animal care and behavior teams. Ensures efficiency while prioritizing population health, disease prevention, and welfare.
Inventory Management: Responsible for ordering, reconciliation and general oversight of supplies and medications including controlled substances. Perform duties of a Veterinary Technician.

Other Responsibilities:

Participation in inter-departmental meetings.
Ensure all standard operating procedures are followed.
Payroll Approval.
Performs duties of Care Center Manager in absence of on-site managers.
Fear Free certification within 30 days of hire. Complete other duties as assigned by supervisor.

Preferred Qualifications:

Associate or bachelor’s degree in veterinary technology, or foreign equivalent recognized by NYS preferred. High volume spay/neuter experience desired.

Work Environment

At ACC it's all hands-on deck. We work together as a team, which means you may be asked to help with tasks that involve working outside in all sorts of weather. As a busy animal shelter in one of the biggest cities in the world, it can get noisy inside. Employees should have the ability to remain calm yet professional in stressful situations involving animals and/or members of the public. Animal Care Centers houses hundreds of animals in its facilities at any given time and with that comes fur, odors and other airborne particles in abundance.

ACC offers many low-cost services to pets and people in need. This includes compassionate end-of-life services for people who cannot afford to go to a private veterinary office but still want to provide a professional and peaceful transition for their beloved pet.

Reports To: Director of Shelter Medicine

Overtime: This is a non-union position and is not eligible for overtime.

ANIMAL CARE & CONTROL OF NYC

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Veterinary Team Manager