*Please read all job descriptions before applying*

Catonsville Cat Clinic is looking for an experienced Veterinary Customer Service Representative in Catonsville, MD. We are a small, but BUSY feline-only practice. The ideal candidate will have: at least 1 year of veterinary customer service experience with excellent people skills, both written and in person, a positive and upbeat attitude, be able to be a team player with a small close-knit group of coworkers, be able to multi-task on their own, and time management skills including punctuality.

Experience with Intravet is a plus

Responsibilities:
- Check-in clients and their pets in a friendly and professional manner
- Be able to respond to emails and calls in a timely manner

- Scheduling appointments, including answering client's questions to your best knowledge, or with asking for help if you don't know the answer

-Check clients out in a professional manner with none to few clerical errors

-Cleaning treatment rooms

-Calling other Veterinary Hospitals to retrieve records

-Filing patient charts alphabetically

-Pulling prescriptions/prescription diets for clients

-Be able to work under pressure

If you are passionate about providing exceptional care for cats and have the necessary skills, we would love to hear from you! Please submit your resume along with a cover letter detailing your relevant experience. If you have any questions, please reach out to us via Indeed.

Job Types: Full-time, Part-time

Pay: $17.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Uniform allowance

Shift availability:

Day Shift (Preferred)

Ability to Commute:

Catonsville, MD 21228 (Required)

Ability to Relocate:

Catonsville, MD 21228: Relocate before starting work (Required)

Work Location: In person

Catonsville Cat Clinic

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Veterinary Customer Service Representative