Company Overview

Critter Care Veterinary Hospital is a small animal and exotics veterinary hospital located in Thorndale, PA. We pride ourselves on being a progressive and active practice, ensuring both our patients and their owners receive the best care possible.

Summary

As the Front Desk / Scheduling Team Member at Critter Care Veterinary Hospital, you will be the first point of contact for our clients and their beloved pets. This role is essential in creating a welcoming environment while managing our 3 doctors schedules to support our veterinary team in delivering exceptional care.

Responsibilities

Oversee daily front desk operations to ensure smooth workflow and excellent customer service.
Manage medical scheduling for appointments, ensuring optimal use of clinic resources.
Maintain accurate patient records and documentation in compliance with veterinary standards.
Handle phone inquiries with professionalism and courtesy, addressing client needs effectively.
Assist in managing billing processes and insurance claims as needed.
Collaborate with veterinary staff to enhance patient care and client satisfaction.

Requirements

Previous experience in a veterinary office setting preferred
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Ability to multitask and remain calm in a busy environment
Comfortable with scheduling software and general computer use
A genuine love for animals and a team-first attitude
Bilingual candidates are encouraged to apply to better serve our diverse clientele.

What We Offer:

Competitive starting salary with potential for increases based on experience
Opportunities for professional growth and development
A supportive and team-oriented work environment
Hands-on experience in a dynamic, fast-paced setting
Flexible Scheduling
Employee Discount

If you are passionate about animal care and possess the skills to work as a member of our front desk team, we invite you to apply today and become an integral part of the Critter Care Team!

Job Type: Part-time

Expected hours: No less than 20 per week

Benefits:

Employee discount
Flexible schedule
Professional development assistance

Schedule:

10 hour shift
8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Morning shift
Rotating weekends
Weekends as needed

Application Question(s):

Do you understand this is a part time position?

Ability to Commute:

Thorndale, PA 19372 (Required)

Work Location: In person

Critter Care Veterinary Hospital

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