Vet Assistant (Exam Room Assistant)

An Exam Room Attendant (ERA) is integral to the team as they deal directly with the client, patient, Technicians, paramedical support team, and work closely with their partnered veterinarian. An ERA assists the veterinarian with patient care by collecting all necessary information during the appointment, medical information documenting, pet-handling, helping to obtain and prepare samples and running diagnostics, as well as ensuring patient follow-up. Provide client educational communication, and documentation for clients to provide exceptional at home care for their pets.

Our ideal candidate will be available Monday through Saturday, with flexibility for both day shifts starting at 7:00 AM and afternoon shifts ending at 7:00 PM. We strive to provide a balanced schedule by rotating early shifts one week and late shifts the next, and we also ensure Saturday shifts are fairly rotated among all staff.

What you will do:

Establish rapport with the client and patient during the appointment
Review and collect patient history and all other necessary information as well as document and transcribe, spell check appointment notes and discharge notes
Perform some clerical duties for the veterinarian such as entering charges, call backs, creating estimates, filling out forms, completing referrals, email and phone correspondence with clients, and scanning patient documents
Present client education by explaining patient home care, medication information, and providing medical diagnosis documentation
Assist with pet-handling, as well as preparing instruments and equipment needed for appointments
Perform and record TPR (temperature, pulse and respiratory rate) on patients
Assist veterinarians with patients and processing diagnostic samples
Observe and report to the vets on the behaviour and condition of animals in clinic
Work well in a fast paced pivoting environment

What you will bring:

Prioritize the needs of patients, their families, your teammates and the hospital
An enthusiastic personality and excellent interpersonal skills
Strong professionalism and have excellent verbal and written communication Problem solving skills
Strong time management and organizational skills
Ability to multitask and be adaptable
Complete tasks efficiently while following safety and regulatory guidelines
Accurately and in a timely manner complete medical documentation in accordance with SVMA governing regulations
Competent and compassionate patient handling
Medical terminology and clinical setting knowledge is an asset
Animal Bioscience education is an asset
Previous experience in a veterinary setting, rescue organization, or pet care company is an asset

HOW TO APPLY :

Please send your resume to eahemployment@gmail.com Only suitable applicants will be sent a formal application form. Thank you for your interest in Erindale Animal Hospital.

Job Type: Full-time

Pay: $19.00-$22.00 per hour

Benefits:

Company events
Dental care
Extended health care
On-site parking
RRSP match
Store discount
Vision care
Wellness program

Work Location: In person

Erindale Animal Hospital

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