Company Description

Our team at Gulf Coast Veterinary Emergency Hospital is led by dedicated veterinarians with decades of experience in animal health. Our state-of-the-art facility is furnished with the latest technology and equipment to care for everything from minor to severe emergencies. We have four exam rooms, an on-site blood bank, and a fully stocked pharmacy to evaluate and deliver emergency treatment. Our surgical suite is equipped with continuous critical care monitoring to observe every case with which we are faced. We have in-house radiology, lab analysis, and ultrasound.

No matter how big or small the patient and their needs are, we continuously strive to set and deliver a high standard of compassionate care! Our veterinarians, veterinary technicians, and support staff are dedicated to delivering the highest level of care to pets during times of emergency. We are committed to staying updated with the latest advancements in veterinary medicine and providing personalized attention to each pet and their owner.

We are open 24/7 to attend to emergencies at any time.

To learn more about us, click here !

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

**This is to fill a swing shift position, 4pm - 12 midnight M-F**

We're looking for:

Experienced Receptionist or Customer Service Representative. 1-year veterinary receptionist experience preferred, but not required.
Strong communication and customer service skills.
Compassionate and calm team-player.
Ability to multi-task.
Highly organized and possess computer skills.
Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)

*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit:

Gulf Coast Veterinary Emergency Hospital

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