Job Overview
Join our wonderful clinic as a Veterinary Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional client experience. In this vital role, you will serve as the first point of contact for pet owners and visitors, managing appointments, handling administrative tasks, and supporting the smooth operation of our veterinary practice. Your enthusiasm and organizational skills will help create a positive environment for both clients and their beloved animals.

Responsibilities

Greet clients and their pets warmly, providing a friendly and professional first impression
Schedule appointments efficiently, ensuring optimal flow throughout the day
Manage medical collections accurately, including processing payments and insurance claims
Maintain detailed records of pet health histories, treatments, and procedures using veterinary terminology
Assist with animal handling during check-in and check-out processes, including dog handling and animal restraint when necessary
Support laboratory procedures and record keeping related to diagnostic tests and sample collection
Coordinate kennel operations, including pet care, animal husbandry, and ensuring animals are comfortable and well-cared-for during their stay
Facilitate communication between clients and veterinary staff regarding treatment plans or follow-up care

Qualifications

Previous experience in veterinary reception or administrative roles highly preferred but not required; strong communication skills and a team mindset are essential
Knowledge of veterinary terminology, animal anatomy, is advantageous
Experience with animal handling, restraint techniques, and dog training enhances your ability to support clinical staff effectively
Ability to manage multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
Strong organizational skills with proficiency in scheduling software and record management systems
Passion for animal care combined with excellent customer service skills to create a welcoming atmosphere for clients and their pets

We are a small, privately and women-owned veterinary clinic that treat each other and clients like family.

Pay: $16.00 - $20.00 per hour

Benefits:

Employee discount
Paid time off
Uniform allowance

Work Location: In person

Hope Veterinary Hospital of Holly Springs

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