Who we are:

Indian Walk Veterinary Center, a progressive and welcoming multi-doctor small animal and exotic practice in Newtown, PA, is seeking a full-time Customer Service Representative to join our team.

Our CSRs are the heart of our client experience—supporting pet parents with compassion, professionalism, and a friendly smile, while helping our medical team deliver top-quality veterinary care.

What We’re Looking For:

The ideal candidate has at least one year of customer service experience (veterinary experience is a plus) and thrives in a fast-paced environment. We’re looking for someone who is:

Friendly, polite, and professional
Reliable and flexible
Detail-oriented and organized
Able to multi-task with ease
Eager to learn and grow
Experienced in cash handling
Comfortable using computers and scheduling software
Excellent with communication—both written and verbal
Passionate about working with people and animals

What We Offer:

Financial Benefits:

A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account
529 Savings Plan
Tuition Support Program
Referral bonus program

Wellness Benefits:

Health Insurance, including medical, dental, and vision
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program

Workplace Benefits:

Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance

Lifestyle Benefits:

Six paid holidays
Employee Assistance Program
Employee discount program

If you’re enthusiastic about delivering outstanding client service and making a difference in the lives of pets and their people, we’d love to hear from you!

Diversity, equity, and inclusion are core values of Indian Walk Veterinary Center and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential

Indian Walk Veterinary Center

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