About This Location:

At Livewell Animal Hospital of Falls Church, our support team plays a vital role in ensuring the highest level of care for our patients and the best possible experience for our clients. We believe that veterinary medicine is a team effort, and our technicians, assistants, and client service representatives are the backbone of our hospital.

Our support staff works hand-in-hand with our doctors to provide exceptional veterinary care!

Overview:

Mission Pet Health is an exciting, rapidly growing company dedicated to improving lives of pets, and people too, through personalized care. This serves the foundation for every decision that we make from striving to have exceptional client service to having the best people, processes, knowledge and tools that allow us to be better today than we were yesterday. As part of the SVP family, you will play an integral role in shaping the future of our organization.

Excellent workplace environment and culture - in a rapidly growing company! If you don’t believe us, then check out what some of our current Hospital Managers have to say about working for Mission Pet Health:

“I am amazed, every day, that although I work for a corporation, it has never felt that way. I can instantly get the support I need for my team with an email or a phone call, as if my hospital is the only practice in the Mission Pet Health family. Never have I felt so valued and supported.”

Christina Bassett, Hospital Manager, Animal Medical Center

“I love the network that Mission Pet Health has created! There is always someone I can turn to for support. Whether it be a fellow hospital manager, our regional team, or someone in the home office, there is always someone happy to help me learn and grow as a professional!”

Brandy Falletta, Hospital Manager, Oak View Animal Hospital

If this sounds like a work family you would like to join, we would love to speak with you about the next steps in your career!

Responsibilities / Qualifications:

The Hospital Manager is responsible for all aspects of operations and people management within our fast-paced, multi-doctor veterinary hospital. The main responsibilities of the Hospital Manager center around business/P&L management, HR functions including hiring/staffing, training, performance management, and instituting/maintaining compliance with policies and procedures that ensure safe and efficient practices within the hospital environment.

The primary functions of the Hospital Manager include:

Creating and maintaining a healthy and engaged hospital culture
Successful management of all aspects of people development from training and on boarding to continued career development of our valued teammates
Supporting the needs of the Doctors through coaching and execution of appropriate teammate scheduling, maintaining an appropriate client schedule and coaching the team on opportunities that will improve their skills and efficiency
Hiring and appropriate staffing of the hospital
Partnership with clients, ensuring a positive experience for them and their pets
Proactively addressing client concerns as they arise
Representing the hospital in the community through participation in local events as needed
Meeting and exceeding agreed upon business goals and objectives
Effective P&L management including appropriate management of Cost of Goods and labor

Requirements:

Previous P&L management experience which includes demonstrated success driving results and managing labor costs
Experience with recruiting, interviewing and selecting high quality teammates
Excellent communication skills with demonstrated success tailoring messages to various audiences
Conflict management skills
Experience leading a diverse work force and establishing a positive, "can do" team environment
Experience leading in a customer focused veterinary practice, hospital or retail environment

Benefits:

Salary range $65,000-$75,000/based on experience
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Short Term Disability
Paid Time Off (Vacation & Public Holidays)
Mission Pet Health offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
Teladoc- FREE doctor access 24/7
Discounted Veterinary Care
EAP (Employee Assistance Program)
A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!

About Mission Pet Health

Veterinarian-led. People-focused. Pet-obsessed. That’s Mission Pet Health in a nutshell!

We were founded by veterinarians who believe local practices thrive when autonomy, collaboration, and medical excellence lead the way. That belief still guides everything we do—from mentorship to medicine to how we support our teammates.

Driving our award-winning culture are our WAG values – Work Together, Amaze, and Grow – which fuel us to drive a tangible, lasting impact for our teams, the communities we serve, and the pets we care for.

So, what’s in it for you at Mission?

Unparalleled opportunities for personal and professional development
Benefits that buck the norm of the vet med industry
A culture where YOUR well-being comes first

We’re on a mission to be the greatest veterinary company in the world—and we’d love for YOU to be a part of it!

Mission is one of the leading veterinary care organizations in the U.S., formed by the joining together of Southern Veterinary Partners and Mission Veterinary Partners. Our mission is to provide world-class support to hospital teams on a hyper-local basis. Our Home Office teams manage the back-end side of the business so our hospital teams can focus on what matters most – the medicine and caring for their patients. We’re based in Birmingham, AL, but the heartbeat of Mission is in our 850+ animal hospitals and 20,000+ teammates across the country. Founded on a deep commitment to clinical and operational excellence, we’ve earned recognition on prestigious workplace ranking lists such as Inc. 5000, U.S. News & World Report, and Newsweek. In fact, in 2024, Newsweek named SVP the #11 Most Loved Workplace in America, marking the company’s third consecutive Top 25 ranking.

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Livewell Animal Hospital of Falls Church

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