Job Summary
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. In this role, you will be the first point of contact for pet owners and their beloved animals, providing exceptional customer service while ensuring the smooth operation of our veterinary clinic. Your responsibilities will include managing appointments, handling client inquiries, and supporting the veterinary staff in delivering high-quality care to our patients. Only candidates with a relevant veterinary health assistant/ veterinary assistant certificate will be considered.

Duties include:

Greet clients and their pets warmly upon arrival at the clinic.
Manage appointment scheduling and confirmations efficiently.
Support veterinarians during examinations and procedures as needed.
Animal handling and care during appointments and hospitalization.
Maintain accurate patient records and ensure all information is up-to-date.
Answer phone calls and respond to client inquiries regarding services, medications, and pet care.
Provide clients with information on animal husbandry, pet care, and clinic services.
Handle financial transactions including payments and invoicing.

Experience
The ideal candidate will possess a combination of skills and experiences that contribute to the effective operation of our clinic:

Previous experience in a veterinary clinic or animal care setting is highly preferred.
Familiarity with veterinary terminology, animal anatomy, physiology, and critical care practices is beneficial.
Experience in animal handling, restraint techniques, medication administration, and aseptic techniques is advantageous.
Knowledge of kennel operations or equine experience is a plus.
Strong front desk skills with an emphasis on customer service excellence.
Ability to work collaboratively within a team while demonstrating compassion for animals and their owners. If you have a passion for animal care and are looking to make a difference in the lives of pets and their families, we encourage you to apply for this rewarding position as a Veterinary Receptionist.

Job Types: Full-time, Part-time, Casual

Pay: From $19.50 per hour

Expected hours: 18 – 40 per week

Benefits:

Dental care
Discounted or free food
Extended health care
Flexible schedule

Application question(s):

Do you have a relevant veterinary assistant/veterinary health assistant diploma or certification?

Work Location: In person

My Family Pet Clinic

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