Veterinary Client Services Representative - Reception - NoDa - Charlotte, NC

We provide a Fear Free approach for our patients
We are AAHA accredited
We care about your growth & development throughout your career with us
We support your passion, and it will be matched with respect & appreciation

What We Offer You - Full-Time CSR benefit package includes Health Insurance, Dental & Vision Insurance, 401k, competitive pay, Fear Free Certification, PTO, Personal pet discounts, plus more…

About Us

Our clinic is hospital opened 2 years ago and amazing team is growing! Our patients are our #1 priority and we are looking for team members who have the same priority. Join our team and start to start this journey together.

CSR Responsibilities:

Open the practice and set up for the morning as directed.
Close the practice for the evening as directed.
Follow hospital policies regarding patient admittance. Determine whether immunizations/tests are current.
Recommend update of necessary immunizations/tests to clients.
Notify doctors of patient arrival. Relay all necessary information to the doctors and technicians.

About You

Knowledge of hospital procedures and operating instructions for making appointments, assembling patient medical records, recording test results, relaying information regarding patient’s condition, and compiling and submitting data on patients treated.
Knowledge of the spelling and meaning of commonly used terminology of veterinary medicine to accurately record results of tests and file veterinary medical reports according to alpha, numeric or subject matter headings.
Requires strong client service skills. Personal contacts are with clients and patients affected by a variety of problems, visitors and other healthcare team members. Considerable tact and diplomacy is required. Must accurately relay client’s account of the medical complaint(s) for the animal(s) involved to the healthcare team members who will be involved in treating the patient(s).

Learn more about us at www.partnersvetnoda.com

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Experience:

Customer service: 1 year (Required)
Veterinary: 1 year (Preferred)

Work Location: In person

Partners Animal Hospital, LLC

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