Position Overview

WildCare is looking for an Ambassador Program Manager responsible for overseeing all aspects of WildCare’s Wildlife Ambassador Program including daily supervision of Wildlife Ambassador Volunteers, daily care of the Ambassador animals, and all educational aspects of the program as well as coordinating with all other WildCare Departments, especially Hospital and Development.

Key Responsibilities

Animal Care

Train and handle Ambassador Animals (non-releasable wildlife).
Develop and implement enrichment plan for Ambassador Animals.
Coordinate with the Director of Animal Care, Director of Education and WildCare’s Resident Veterinarian to arrange the procurement and evaluation for suitability of all Educational Animals.
Coordinate with medical staff for any procedures, treatments, yearly physicals or other medical care of the Ambassador Animals.
Responsible for the basic daily husbandry of the Ambassador Animals such as making and maintaining equipment, coping, etc.
Ensure all permitting with U.S. Fish and Wildlife, CA Fish and Wildlife and USDA are up to date, all permits are readily available and that WildCare is operating in compliance with all of their regulations regarding housing, husbandry and animal use.
Ordering of all Ambassador Program supplies including, but not limited to, mice, rats, fish, produce, training supplies and program supplies.
With assistance from Medical Staff, develop protocols for and oversee the daily care of all Educational Animals including, but not limited to, diets, housing, enrichment and training.
Set and enforce guidelines for all aspects of animal care and handling.
Monitor and manage Ambassador Animals while being displayed in the Ambassador Zone, at programs and at any special events.
Maintain up to date records on a weekly basis on all Ambassador Animals health, care and weight records.
Perform basic facility maintenance of the Ambassador Animals’ housing, Ambassador Zone and basic aspects of the Learning Center, including maintenance of the pool pump systems and updating Ambassador signage.

Volunteer Management

Recruit, train and oversee 25-30 Ambassador Volunteers, including scheduling, responding to interpersonal issues, providing basic and advanced training, maintaining records on skill proficiencies and addressing general day to day concerns.
Provide interpretation training for volunteers to give them the skills to present informal Ambassador Zone presentations.
Provide animal handling training and continued support to provide the volunteers with the skills required to handle Ambassador Animals during on and off-site programs.
Make arrangements and schedule volunteer handlers for off-site programs, ensuring they have the skills required for the animals being presented.
Be available to cover shifts left uncovered by volunteers due to holidays and weekends.

Education

Develop and present off-site Wildlife Ambassador programs to area schools, libraries, camps, senior centers and any other organizations requesting a program within a one-hour radius of WildCare.
Work with the Education Manager to schedule Wildlife Ambassador programs.
Work with the Development Department for the use of Ambassador Animals at fund-raising functions and Donor Tours.
Coordinate with the Camp and Ambassador Zone Tour staff to arrange for Ambassador visits and encounters.
Construct or acquire all needed items for any Ambassador presentations.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

WildCare

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Ambassador (Wildlife) Program Manager