Veterinary Office Assistant – Full Time

Birchwood Veterinary Clinic • Full-time • Prince George, British Columbia, Canada • USD $ 19 - USD $ 23 / hour • 3w ago

Description

We are looking for a Veterinary Office Assistant (VOA) to join our growing team! Our clinic is a fast-paced, multi-doctor practice that cares for companion animals (cats and dogs) as well as exotics (rabbits, small mammals, reptiles, birds—you name it!). We are passionate about providing top-notch care while keeping our work environment supportive, fun, and team-focused.

As a VOA, you’ll be an essential part of the action—helping our vets and RVTs with appointments and treatments, handling and restraining animals with care, keeping the clinic clean and organized for patient safety, and making sure everything runs smoothly behind the scenes. You’ll also be a friendly, reassuring face for our clients, helping pet owners feel comfortable and informed.

We know vet med can be busy, but we believe in work-life balance, a positive team culture, and a few well-earned perks. You’ll get staff discounts on services, products, and food, health benefits, and a flexible schedule. Our newly renovated clinic is bright, spacious, and modern, with a huge staff room where you can kick back and enjoy a well-deserved break. Oh, and did we mention we have a fancy espresso machine? Caffeine makes everything better.

Hours & On-Call Rotation:

The clinic is currently open Monday to Friday, 8:00 AM - 5:00 PM, but hours may change as we continue to grow.
Shifts range from 7:15 AM - 4:15 PM or 8:15 AM - 5:15 PM (subject to change).
VOAs participate in a rotating on-call schedule, which includes occasional evening and weekend shifts.

Experience in the veterinary field is an asset, but we’re happy to train the right person. If you’re a hard-working, animal-loving team player who can handle both a busy clinic and the responsibility of keeping our espresso machine running, we’d love to meet you!

Duties

Assisting veterinarians and RVTs with patient care, treatments, and diagnostics
Providing basic patient monitoring and support under the direction of veterinarians and RVTs
Helping to prepare and clean exam rooms before and after appointments
Cleaning and maintaining clinic areas to ensure a safe and sanitary environment
Assisting with surgery prep and post-op patient care as needed
Handling and restraining animals with care and compassion
Helping to educate clients by providing general information on vaccines, procedures, and post-care instructions (with support from veterinarians and RVTs)
Helping to dispense prescriptions by reviewing basic instructions with clients (as directed by veterinarians)
Performing basic administrative duties such as answering calls and messages, booking appointments, updating files, and processing payments
Stocking and organizing medical supplies
Communicating regularly with management, RVTs, assistants, and doctors
Maintaining composure and working well under pressure in a fast-paced environment
Providing excellent customer service while ensuring the best care for pets and their owners

Qualifications

High school diploma or equivalent
Experience in the Veterinary field or a pet-handling role (kennels, daycare, grooming, training) is preferred, but we're happy to train the right candidate!
Knowledge of Veterinary Medicine or willingness to learn the industry
Ability to work effectively as part of a team and assist staff with various tasks
Excellent customer service and communication skills

Extras

Why you should consider applying to be a part of our team:

Progressive, Supportive and Inclusive Culture:

We are a family based, small animal private practice that values the input and suggestions of our team members and encourages team collaboration to enhance the workday experience. Each member of our team is vital to the success of our clinic and we believe in applying kindness liberally. From doctors to volunteers, everyone is given the same level of respect and appreciation which fosters a friendly and inclusive environment.

Respect for Work-Life Balance:

We understand the importance of maintaining a healthy balance between our professional and personal lives. Our management team is respectful of personal commitments and the need for a healthy work-life balance while encouraging mental health and promoting wellbeing.

Perks and Benefits:

As part of our team, you will enjoy:

Discounted food and services
A generous Health and Dental benefits plan
Long Term Disability
Sick Days
Vacation
Team building events

Flexible Language Requirement:

French not required but a second language is a bonus

About The Company

Birchwood Veterinary Clinic

1741 Victoria Street
Prince George BC V2L 2L6 CA

Birchwood Veterinary Clinic is Prince George's newest small animal practice. We are a privately owned, family-based companion/exotic animal practice located in Central BC. We are a fully equipped clinic with an Idexx diagnostic laboratory as well as digital radiology, a modern surgical and dental suite, a therapeutic laser, and much more.

We offer proactive health and wellness care for animals. Our vision is to get to know our clients and their companion animals well. Based on this approach, we can provide better care, including the right veterinary advice, health plans, treatment, lab services, and diet options to support a long and active life for animals of all shapes and sizes.