Client Care Specialist (Reception) - Wellington Veterinary Services

VetCare Canada • Full-time • Elora, Ontario, Canada • USD $ 44.60k - USD $ 58k / year • 2m ago

If I am a drone, what would I see?
Beautiful Elora, near artists, restaurants and the world famous Elora Gorge and Quarry

If I am a client, what would I see?
An AAHA accredited clinic that provides great medicine and lots of love and cuddles for my pets.

If I am a Veterinarian, what do I see?
Great opportunity for growth, amazing support staff, CE allowance, weekly staff meetings, no weekend and no on call.
Best of all, our clinic culture is awesome. We are all friends, here to support one another when it's hard and have fun the rest of the time.

About The Role:

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.Candidates must have 3-5 years of experience in the veterinary receptionist role

What We Offer:

Competitive Base Salary
Networking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices
Comprehensive Benefits Include: Medical, Dental & Life Insurance
Flexible Schedule
Vacation & Paid Time Off

Meet VetCare:

VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.

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