Veterinary Department Manager - ER

Pieper Veterinary • Full-time • Middletown, Connecticut, United States • USD $80k - USD $90k / year • 4m ago

Job Type

Full-time

Description

Are you an experienced veterinary Department Manager with a passion for leadership and managing a dynamic team? If so, Pieper Veterinary invites you to bring your skills and enthusiasm to our team at Pieper Memorial Veterinary Center, a VECCS Level I Facility in Middletown, CT. We are looking for dedicated professionals who take pride in their work and are eager to contribute to our high-quality care.

Our vision is a simple one, to make the community and the animals and people in it happier and healthier. If those values mean something to you, we invite you to check us out.

What to Expect:

Commitment to Continuing Education: We want to retain and develop our talent to the best of our ability. You can expect numerous in-house CE opportunities, and any mentoring available to support and achieve your goals.

Career Advancement: We pride ourselves on recognizing top talent and strong work ethic and if you demonstrate those things, you can expect to be promoted from within.

Environment of Belonging: With so many specialties at your fingertips, it's easy to find where you fit. We also promote an environment of inclusivity so that everyone feels welcome.

Environment of Collaboration: Our VECCS Level 1 Certified Hospital includes specialists in Emergency & Critical Care, Neurology, Internal Medicine, Radiology, Oncology, Surgery, and Exotics and a full staff of experienced Emergency and Primary Care Veterinarians. With the support of their technicians, assistants, and liaisons the hospital teams work closely together to deliver the highest quality of care.

About You:
Pieper Memorial Veterinary Center is seeking a dedicated and skilled Department Manager to oversee the day-to-day operations of our ER veterinary team. This role will involve managing staff, ensuring the delivery of exceptional patient care, and providing the necessary resources to support our clients, patients, and the entire Pieper team.

The ideal candidate will be an experienced Veterinary Technician (CVT preferred), with at least 3-5 years of supervisory and/or leadership experience, preferably in an 24/7 emergency and/or specialty practice. Consideration will also be given to experience in large/busy primary care practices, and urgent care practices. This position requires both strong technical skills and leadership skills. This position does involve working alongside your team in a clinical role for approximately 25% of your time. We know that the best care for our patients and clients comes from collaboration and mutual support.

As a Department Manager, you will lead a team of approximately 35-40 veterinary technicians and assistants with a 24/7/365-day service, working closely with other hospital managers and directors to ensure the highest level of care and support for our patients. We believe that veterinary medicine is a team sport and highly value collaboration from all staff members, so please speak up as your input is not only valued but will make a difference.

Anticipated Schedule:
5 days a week
Weekends and Holidays are required.

Compensation:

Pay range starts at $80,000-$90,000 based on experience / certifications.

Key Responsibilities:

Manage and support a team of 35-40 veterinary technicians and assistants, including hiring, onboarding, scheduling, and performance management.
Develop personalized growth plans and provide mentorship and professional development opportunities to staff.
Collaborate with the head of services to improve workflows and increase departmental efficiency while maintaining high-quality care.
Provide advanced nursing care to hospitalized patients.
Teach basic and advanced veterinary skills to new and experienced assistants and veterinary technicians.
Address client concerns and ensure smooth department operations.
Work closely with the clinical director to set and achieve operational and financial goals for the department.
Participate in a rotating Manager on Duty schedule.

What's in it for you?

Supportive culture with social events & team building
Competitive paid time off & holidays
Career Growth & Training Opportunities
Comprehensive medical, dental, and vision insurance
Mental Health Focused Services
401(k) plan with strong employer match
Up to 75% employee pet care discount
Annual uniform allowance
Team Building

We know it's not always easy to make a move. We treat all interviews as confidential and if a casual chat is more your style, we can do that too! We genuinely love what we do and the people we work with!

Requirements

Experienced Veterinary Technician with a CVT certification preferred.
Minimum of 3 years’ experience in supervisory role, ideally in a 24/7 specialty / emergency practice.
Strong leadership and management skills to guide and motivate the ED team and team development.
Excellent communication and interpersonal skills for effective interaction with staff, clients and other departments.
Sound judgment and decision-making skills, especially in high-pressure situations.
Ability to quickly assess and resolve complex issues and emergencies.
Must be flexible to meet the needs of the department(s) assigned.
Exceptional organizational skills, with the ability to multi-task.
Excellent verbal and written communication
Proven experience developing and growing teams.
Comfortable with Microsoft Applications (Word, Excel, Outlook, etc.)
Must be 18 years or older to apply.