Job Summary
The Lead Recruiter is a demonstrated talent advisor, who may oversee the recruiting activity of others. The primary focus of a Lead Recruiter is to carry a requisition load focused on hiring full time positions in the Support Center and management roles in the Field. S/he will have a demonstrated knowledge of recruiting best practices and understand navigating client and candidate support.
Overview of the Role
The Lead Recruiter will be responsible for the following:
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Leads recruitment activities to hire Pet Resorts team members, developing strategies to achieve required results.
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Demonstrates skill partnering with hiring managers to deeply understand business needs with proven ability to push hiring managers on their thinking and process challenges.
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Prepares presentations/reports to inform leadership of recruiting progress and effectiveness.
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Upholds and ensures data quality by reviewing reports and holding the business accountable to defined SLAs (resume review, candidate feedback, next steps, etc.)
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Advises hiring managers in candidate selection and offers.
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Assists management in successfully onboarding new recruiting hires.
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Participates on projects and feedback sessions to help shape the goals and strategy of the broader Recruiting team.
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As new processes and procedures are rolled out, drives change management with the team.
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Assist with other People-related tasks when time permits (i.e., LOAs, employee relations)
Qualifications Required
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7+ years of experience in full lifecycle recruiting for both corporate and field positions, managing a requisition workload of 15-25 requisitions.
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Bachelor's Degree in Human Resources, Business Administration or related field is preferred
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Experience working in applicant tracking systems and reporting/presentation tools (Avature & Workstream preferred).
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Experience working with MS Office (Excel, Word, PowerPoint, Power BI)
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Has the experience and willingness to actively network and contact passive candidates, without just relying on job postings to fill roles.
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Experience presenting and negotiating offers.
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Understands legality and laws when it comes to job postings, providing salary information, ban-the-box, adverse action, etc.
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Interest in pursuing a career in Talent Acquisition/Human Resources.
Critical Competencies for Success in the Role
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A successful Lead Recruiter does not just recruit to fill jobs; this person seeks to understand the business and the team to help identify the best candidates for the positions.
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Interviews for background, skills, competencies, and values.
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Ability to prioritize roles, determines when requisition workload is too high, and makes recommendations for additional support.
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Demonstrates excellent influencing skills and overall strong account management skills.
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High level of accountability around data (uses market intelligence and data to lead conversations).
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Demonstrates superior candidate management skills, keeping them engaged throughout the process so candidates have an outstanding experience.
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Evaluates and creatively solves for difficulties in recruitment strategy and process.
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Possesses business and financial acumen to understand recruitment activities and how to best meet the business' overall objectives.
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High tolerance for continuously evolving needs and enthusiasm for process improvement (avoids workarounds).
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Demonstrates professional maturity with ability to maintain confidentiality.
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Must have great collaboration skills, with the ability to effectively lead cross-functional teams.
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Ability to solve complex problems and take a new perspective using existing solutions.
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Intrinsic drive to always be asking questions on how to make the recruiting processes better.
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Authentic and direct communicator with ability to build strong relationships across all levels.
Why You Will Love Working Here
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You will be surrounded by some of the most talented, supportive, smart, and kind leaders/teams - people you will be proud to work with and who also have fun.
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We work for the love of animals and the people who love them. We enjoy driving a successful privately-owned business while living our values and our "why".
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Your days and projects will offer variety with the opportunity to gain operational, cross-functional, and executive leadership exposure as a trusted internal business partner. You would have the opportunity to help build and shape a fast-growing, global company within a high-growth, exciting industry.
Compensation: The salary range for this position is $75,000 to $85,000 with eligibility to earn a 15% bonus annually. Compensation is based on applicable experience.
Deadline to Apply: October 31, 2025
