Animal Care Technician

Heidi's Village • Full-time • Phoenix, AZ, US • USD $17 / hour • 3m ago

Heidi’s Village is an innovative concept in animal welfare, providing low-cost boarding and veterinary services exclusively to community rescue organizations. We are looking for people with a great attitude and work ethic, the ability to learn, and the desire to be part of a team focused on excellence.

Shifts available:

4x 10-hour shifts or 5x 8-hour shifts, 7 days/week
5:00am – 4:00pm, or 5:00am - 1:30pm (opening shifts)
8:00am – 7:00pm, or 10:30am - 7:00pm (closing shifts)

Position Available: Animal Care Technicians (ACTs) provide daily care and enrichment to Village residents while promoting the safety and health of all animals in our care.

The position(s) involve:

Caring for a wide range of (primarily) canines with strict adherence to quality/safety standards
Handling and interacting with animals humanely and safely, using safety equipment as necessary
Adhering to the Five Freedoms of Animal Welfare and following Fear Free Principles
Following established disease control protocols to clean, disinfect, and sanitize kennels, equipment, walkways, and common areas over nearly 3 acres of property
Ensuring all animals are adequately exercised, housed, fed, provided with water and other basic necessities
Recognizing and accurately/timely communicating signs of illness or behavior changes
Creating and maintaining necessary animal records and data entry
Cultivating positive client, volunteer, and coworker relations through professional and courteous interactions
Promoting our vision, mission, services, programs, events, and adoptable animals
Assisting potential adopters with meet-n-greets, facilitating interactions to ensure a safe and pleasant experience
Communicating effectively with coworkers to ensure efficient production and deadlines are met
Participation in continuous process improvement
Keeping work area neat and clean and following all established safety guidelines
Performing additional and/or general duties, as assigned

A successful candidate must possess the following skillsets, attributes, or experience:

High school diploma or general education degree (GED)
6 months working/volunteering with domestic animals in an animal shelter, veterinary hospital, or another animal facility preferred. NOTE: Any applicable volunteer or work experience should be listed and include hours worked and job duties.
Flexibility to work all shifts, including opening shifts as early as 5am and closing shifts as late as 8pm, with availabiity for rotational weekends and holidays
Ability to work with and/or around others with frequent interruptions
High attention to detail and exceptional quality standards

Good communication, interpersonal, and organizational skills
Ability to work with a team and independently
Ability to meet deadlines and perform work accurately, but with expediency
Dependability/reliability – early is on time, on time is late, and late is unacceptable!
Achievement-oriented and self-motivated

We offer an environment that will challenge and reward personal and professional growth and take pride in the following values:

Commitment – We are mission focused, open to new ideas, and committed to excellence
Harmony – We value and promote harmonious relationships, internally and externally
Accountability – We hold ourselves accountable for our actions, accept responsibility, and have high expectations of ourselves and each other
Respect – We respectfully welcome diverse opinions and experiences and treat each other, the animals in our care, and our partners/community members with compassion and dignity
Trust – We honor confidentiality, always assume the best intentions, and expect honesty
Safety – We are wholeheartedly committed to each other’s safety and the safety of our animals

Do you share these values? Are you looking for a place to call home? Heidi’s Village may be the place for you!

Work Environment and Physical Demands:

Collaborative environment where employees are expected to assist others regardless of job title or function
Work is performed in a moderate to fast paced environment and requires critical adherence to established quality levels while completing within timeframe allotted
Work is performed in a potentially high decibel area, with varied temperature control, and with safety equipment often required
Stamina to walk/stand/move continuously and daily for duration of shift, walking on all types of surfaces, oftentimes slippery/uneven/rough
Ability to regularly lift and/or control 50+ pounds (animals, animal care supplies, etc.) and perform duties that require repetitive lifting, bending, and stooping
Ability to withstand environmental factors that include both indoor and outdoor activities, including extreme heat of AZ summers
Frequent exposure to animal noises, odors, bodily fluids/excrement, and dander

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