Veterinary Receptionist

Oak Heart Veterinary Hospital at Dixie Trail • Raleigh, North Carolina, United States • USD $36.02k - USD $47.11k / year • 4w ago

Description:

At Oak Heart at Dixie Trail, we are deeply committed to both our staff and the animals entrusted to our care. Choosing a career at a veterinary hospital can be incredibly rewarding and satisfying for those who have a fervent passion for animal welfare and a desire to positively impact the lives of pets and their owners.

Joining the team at Oak Heartallows you to work with animals and acquire valuable experience in addressing various medical conditions. Our team enjoys the high level of medicine we provide and the vibrant and collegial environment. As a valued team member, you’ll contribute to the overall health and well-being of animals in your community while collaborating with colleagues who share your enthusiasm.

Duties:

Greet and interact with clients in a friendly, professional, and efficient manner.
Answer incoming calls on a multi-line phone system and direct calls to the appropriate person.
Schedule patient appointments in accordance with hospital scheduling guidelines
Obtain medical and other information from referring veterinarians when needed!
Receive deposits and payments and explain payment options to clients.
Keep the cash drawer balanced and the daily report up to date.
Enter client communication into veterinary software
Communicate efficiently with staff members to organize case flow.
Perform cleaning duties of the lobby, reception area, restroom, and parking lot.
Other duties as assigned.

Skills Desired:

Excellent customer service and communication skills
Ability to work in a fast-paced environment.
Strong organizational and time-management skills
Ability to handle multiple tasks and priorities.
Knowledge of basic computer programs, including Microsoft Office and veterinary software
Attention to detail and accuracy.
Ability to work well in a team-oriented environment

Requirements:

Physical Requirements:

Ability to sit or stand for extended periods of time and walk intermittently
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers
The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without accommodation
The ability to communicate clearly and listen to information through speaking and spoken words
The ability to communicate information in writing and understand information presented in writing

Perks and benefits include:

Tuition assistance veterinary assistants interested in becoming credentialed technicians
A choice between two medical plans with prescription drug benefits
Dental and vision coverage available
401(k) Savings Plan with employer match, including immediate vesting
Life insurance for yourself, spouse and eligible dependents available
Paid time off / holidays
Health Savings Account available
Short term disability available
Supplemental critical illness and accident plans available
Uniform allowance
Continuing education allowance for credentialed technicians
Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.