Job Description Technical Sales Specialist (TSS) Job Description The Technical Sales Specialist (TSS) is primarily responsible for achieving revenue growth within an assigned territory. This role drives demand generation and product adoption through sales and technical activities such as product detailing, swine farm visits, diagnostic analysis, and on-farm evaluations. Acting as both a sales driver and a technical advisor, the TSS bridges technical and commercial execution ensuring the company’s solutions translate into measurable commercial outcomes. Specific Duties & Responsibilities Sales & Revenue Generation • Achieve sales targets by promoting and selling the swine products and services within the designated territory. • Identify, develop, and maintain relationships with key commercial accounts including direct accounts, distributors accounts, veterinarians, and distributors. • Implement territory sales plans and regularly track performance versus targets. Technical Demand Generation •Conduct product detailing/presentations, technical training for farm staff, veterinarians, and other decision-makers. •Execute farm-level product evaluations and trials; gather and analyze data to demonstrate product efficacy and ROI. •Carry out technical procedures (e.g., blood collection, sample handling) and discussion of diagnostic results to support product positioning. •Provide support on swine farm disease prevention and production analysis. Marketing & Promotions • Collaborate with the marketing to plan and execute promotional campaigns, seminars, and product launches. • Gather market intelligence (competitor activity, pricing, disease trends, and customer feedback) to inform strategy. • Represent the company at industry events, technical forums, and professional associations as needed. Customer Relationship Management & Reporting • Perform regular farm visits to understand customer needs, production goals, and pain points and provide timely, evidence-based recommendations that help customers improve herd health and productivity. • Manage customer issues and complaints proactively, ensuring high satisfaction and retention. • Maintain accurate records of customer interactions, farm visits, product usage, and trial outcomes in the CRM tool. • Submit timely activity, expense, and sales reports according to company policy. • Coordinate with cross-functional teams (Marketing, Regulatory, Supply Chain) to ensure seamless execution of field activities. Core Competency Specification Sales & Business Acumen • Demonstrated ability to achieve or exceed sales targets or has experience in sales transactions in B2B business environment. Understand or has skills in account management, sales process/funnel and territory planning. Technical Expertise • Solid understanding of swine production systems, herd health management, and common diseases. Ability to conduct farm diagnostics, disease investigations, and production analyses. Customer Focus & Interpersonal Skills • Strong relationship-building and consultative selling skills with veterinarians, farm owners, and technical staff. Excellent communication, presentation, and negotiation abilities. Analytical & Problem-Solving Skills • Comfortable with data gathering, trial design, and interpreting production and diagnostic metrics to drive decisions. Proactive in identifying customer issues and offering practical solutions. Execution & Self-Management • Highly organized with the ability to manage multiple accounts, activities, and priorities. Works independently in the field while maintaining close coordination with internal teams. Education & Experience Degree in Veterinary Medicine or Animal Science or Agriculture is preferred. Minimum 1–3 years of experience in swine production, veterinary technical services, or animal health sales. Proficiency in MS Office tools (Excel, PowerPoint) and CRM systems is an advantage. Excellent written, verbal, listening, presentation and negotiation skills Good interpersonal skill and customer-oriented with an ethical mindset Must be willing to travel extensively within the assigned territory. Required Skills: Account Management, Account Management, Adaptability, Applied Engineering, Business Acumen, Customer Feedback, Farm Business Management, Herd Health, Inbound Phone Sales, Industry Knowledge, Interpersonal Relationships, Lead Generation, Market Analysis, Marketing, Office Tools, Product Knowledge, Revenue Growth, Sales Forecasting, Sales Funnel Management, Sales Goal Achievement, Sales Operations, Sales Presentations, Sales Reporting, Sales Strategy Development, Sales Territory Management {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Not Applicable Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 11/10/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
