Job Summary: We have an immediate opening for a Service Manager to provide leadership and accountability for the service department, and the performance of service operationsThe ideal Service Manager has…- Minimum of 5 years’ well-rounded experience in a service department, preferably in an agricultural dealership.- Appropriate vocational education required; degree and certifications preferred.- Previous people and service department management.- Ability to professionally lead, develop, and motivate others.- Solid diagnostic and problem-solving skills in hydraulics, electronics and emissions.The Service Manager will contribute to our team by: (Duties and Responsibilities)- Ensuring all company values are adhered to and promoted.- Achieving the objectives for the service department: revenue, margin and expenses.- Managing operational objectives for the department: work in process, warranty, training, and efficiency objectives. - Appropriately staffing and scheduling personnel for the most efficient and safe performance of the department and ensures all paperwork is completed in a timely and accurate manner, including trucking operations.- Managing, motivating and engaging all service personnel in their individual performance, developmental plans, efficiency targets and good work habits.- Delivering exceptional customer service.- Communicating with all location personnel, particularly technicians, service writers, sales representatives, parts personnel.- Promoting KanEquip Service to the local market and staying up to date with education of new products.- Maintain a clean and safe working environment, uphold all corporate policies and procedures and continually improve and learn in ways that strengthen our performance and expand opportunities. If you have/can: (Skills and Experience)- Strong communication and interpersonal skills with customers and employees.- Expertise with computer systems, including MS office and internet-based applications.- Ability to work extended hours during the week and weekends- Ability to travel to company meetings and training events as needed- Acceptable Motor Vehicle status, with current driver’s license, and ability to operate motor vehicle- Satisfactory results of a pre-employment drug screening.You will earn/be eligible for…- Competitive salary - Performance bonus based on billable efficiency- Annual company and location bonuses- Medical/Dental/ Vision Coverage- Health Savings Plan- Life and Disability Insurances- AFLAC- Flexible Spending Account- 401K Match and Profit Sharing- 96 hours of accrued PTO- 32 hours of Holiday PTO- Six (6) Paid Holidays - Bereavement Pay- Wellness Plan- Company Uniforms
