QA Specialist (Veterinary Experience Required)

CoVet • Full-time • Remote (Canada) • 1m ago

About CoVet

CoVet is an AI copilot application built to assist veterinary professionals by saving them time and allowing them to focus more on animal care—or even get home on time. We are a small, passionate, and agile team with a strong mission to improve the veterinary industry through innovative technology.

About the role

We are looking for a QA Specialist with real-world veterinary clinic experience to help ensure our product truly works for the people who use it every day: veterinary teams.

In this role, you’ll serve as the voice of the clinic inside the product team. You’ll test workflows, identify gaps and edge cases, and partner closely with Product, Engineering, and Customer Success to deliver a high-quality, intuitive experience.

This role is ideal for someone who has worked in a veterinary clinic and enjoys finding problems, thinking through workflows, and advocating for end users.

What you'll do

Test features and workflows from the perspective of veterinary staff (technicians, assistants, doctors, and practice managers)
Validate that clinical and operational workflows reflect real-world clinic operations
Identify usability issues, confusing flows, and friction points before they reach customers
Execute manual QA testing for new features, bug fixes, and releases
Write clear, actionable bug reports with reproduction steps, screenshots, and context
Validate fixes and ensure issues are fully resolved
Partner with Product Managers to review requirements and user stories for completeness and realism
Work closely with Engineers to clarify expected behavior and edge cases
Collaborate with Customer Success and Implementation teams to identify recurring issues and feedback from clinics
Advocate for clinic workflows, efficiency, and ease of use during product discussions
Help define acceptance criteria based on real clinic needs
Contribute to improving QA processes, test plans, and release readiness

Qualifications

2+ years of hands-on experience in a veterinary clinic in one or more of the following roles:
- Registered/Certified/Licensed Veterinary Technician (RVT/LVT/CVT)
- Veterinary Assistant
- Practice Manager or Assistant Practice Manager
Strong understanding of day-to-day clinic workflows, including appointments, treatments, medical records, invoicing, and client communication
Exceptional attention to detail and strong problem-solving skills
Ability to think critically about how users interact with software
Comfortable documenting issues clearly and thoroughly
Strong written and verbal communication skills
Comfortable learning new tools and workflows quickly

Why Join Us?

Make a real impact on the daily lives of veterinary professionals
Help shape a product built with clinics, not just for them
Competitive compensation, benefits, and growth opportunities

We are an equal opportunity employer and welcome applicants from diverse backgrounds. Accommodations are available upon request for candidates taking part in all aspects of the selection process.