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Animal Care Attendant

Langley Animal Protection Society • Contract • Langley, British Columbia, Canada • USD $ 21 - USD $ 23 / hour • 2w ago

Title: Animal Care Attendant

Status: Auxiliary Position

Reports To: Director, Animal Welfare

The Langley Animal Protection Society is a registered not-for-profit charity that services the

Township of Langley, City of Langley, and surrounding areas. Our mission is to support

healthy human-animal connections through leadership, education, programs, and municipal

animal control services. Our vision is to see thriving animals, and caring people throughout our

service area.

SUMMARY OF POSITION:

Under the direction of the Director of Animal Welfare, the Animal Care Attendant (ACA) is

responsible for the day-to-day care of the animals at LAPS. This includes feeding, watering,

cleaning, exercising, bathing, medicating, and monitoring the well-being of dogs, cats, and

other animals and related documentation. The ACA team is responsible for building

maintenance for both animal and people areas. The ACA team is responsible for maintaining

all areas of the shelter in a clean, neat, and orderly manner. Bringing enthusiasm and energy

to a team environment participating in daily animal care duties to ensure optimal levels of care

are administered to the animals based on LAPS vision, mission, and core values.

DUTIES AND RESPONSBILITIES

ANIMAL WELFARE:

To ensure the LAPS shelter areas are clean and sanitary following the daily/weekly

cleaning checklists, monthly duties, and other processes identified by LAPS.

To ensure kennels, runs and cat enclosures are kept in a manner that is best suited for the

animal's health and welfare as per LAPS protocol.

Provide daily feeding to all animals.
Ensures all animals are exercised and provided enrichment daily.
Ensures all cages are clean and odor free throughout the day.
Provide daily monitoring of animal health and ensure animals receive any needed

treatments or medications and complete related documentation.

Report signs of illness, disease, injury, or unusual activity to appropriate staff.
Responsible for monitoring animal health, general kennel supplies/medications and

notifying the Manager when supplies are low.

Assisting with animal intakes, vaccines, and other medical treatments as needed using

FearFree Techniques and ensure the thorough completion of related documentation.

Facilitating animals going for surgeries in the mornings and vet appointments throughout

the day.

Complete general bathing and grooming for all animals using FearFree Techniques.
Provide FearFree daily environmental and social enrichment to all animals to ensure

welfare needs are being met.

Provide daily stress management to ensure welfare needs are not just met but exceeded.
As needed, assists the adoption team with the process of all animal adoptions, supports

meet and greet visits and interviews.

Assisting with temperament assessments and animal enrichment initiatives.
Ensure animals have kennel cards, recording information on the whiteboard and daily logs,

and completing daily welfare sheets.

Assist with training and behaviour modification for all adoptable dogs and cats as needed.
Other administrative and related duties – including reception lunch coverage.

VOLUNTEER ADMINISTRATION:

Support volunteers by providing safety orientations and hands on training
Delegate tasks and supervise volunteers in their daily duties.
Work in collaboration with the rest of the Animal Welfare team to recognize volunteers

and their contribution to LAPS, informal and formal events.

OVERALL LAPS VISION AND OPERATIONS:

Support and promote the vision and strategic plan of LAPS
Ensure positive public relations and customer service practices
Ensure compliance with all protocols, procedures, and policies of LAPS
Demonstrate the LAPS Team Values of Compassion, Excellence, Integrity, Adaptability,

Connection and Accountability in all decisions and interactions.

WORKING CONDITIONS:

Fast paced and dynamic with competing priorities
Work is performed concurrently in an office and animal shelter environment, with

required attendance at offsite venues.

At times extensive sitting, standing or activity during entire shift if required.
Exposure to various outdoor conditions.
Occasional driving on public streets, under a variety of traffic conditions.
Work performed both in and out of shelter requires lifting, bending, stooping, pushing

and other strenuous activities. Must be able to lift a maximum of 50 lbs.

Interaction with children, adolescents and adults from the public is frequent and requires

respectful, empathetic, and professional behavior always.

Frequent exposure to computer video terminal and computer peripherals.
Work schedules are flexible depending on the needs of the organization. This position

requires work on evening and weekend shifts and for special events or programming.

Exposure to potentially aggressive, unruly, sick, diseased and parasite infested animals

with potential exposure to zoonotic conditions.

Safe handling exposure to chemical cleaners.
Environment can be noisy, odorous, and stressful, both physically and emotionally.

REQUIRED QUALIFICATIONS:

Strong attention to detail skills and a can-do, proactive attitude.
Ability to read and write legibly in English to communicate clearly both in person and

over the telephone.

Basic computer literacy required. Experience with general office equipment and

software such as Microsoft Windows, Word, and Excel desired.

Working knowledge of the services offered by a shelter considered an asset.
Must be compassionate and genuinely enjoy working with animals.
General animal husbandry, behaviour and/or specific veterinary experience preferred.
Comfortable working with many breeds of large dogs and cats and willing to acquire

animal behavior and handling knowledge and experience.