Client Care Coordinator

VetPartners • Part-time • Australia • 1w ago

CLIENT CARE COORDINATOR

SALISBURY VET SURGERY I PART TIME

Salisbury Vet Surgery is a small animal clinic serving our local community of pet lovers. Our friendly team are looking for an experienced vet nurse/receptionist, a real go getter with a bright smile to run our front of house services and provide exceptional customer care.

To be considered you must meetthe following criteria:

Demonstrated experience working in a direct client facing position in a veterinary or medical environment
Ability to coordinate animal medical cases and priorities with the veterinary team
Experience managing appointment books and scheduling software
Ability to engage and educate clients on our services and wellness programs
Good account acumen managing estimates, invoicing and payment options
Maintain standards of care through records, reminders and recalls
Excellent verbal and written communication with both clients and team members
Managing information and records in accordance with our privacy standards
Strong computer skills with ability to learn and teach new systems
Vibrant, compassionate and warm nature to put our clients and pets at ease
Coordinate our social media, campaigns and google requirements
Maintain work health and safety compliance with visitors, suppliers and trades
Ensure our reception and waiting area is always clean and well presented

Reporting to the Practice Manager, you will be an integral part of our close-knit team to ensure that our clients and pets receive the best possible care and attention. You should have a natural love for animals and strive for a stress-free environment.

This is a part-time position working across five days per week, with start and finish times negotiable.

We offer a wonderful workplace where no day is the same, ongoing development, team incentives plus staff discounts and benefits.

Only applications with a cover letter addressing the criteria with a current resume will be considered. Only shortlisted applicants will be contacted.

Click here to Apply Now!! We welcome your application.