Veterinary Customer Service Representative

Alpine Veterinary Medical Centre • Full-time • Whitehorse, Yukon, Canada • USD $ 24 / hour • 2m ago

Alpine Veterinary Medical Centre is looking for a Customer Service Representative to expand our fun and energetic team! Our ideal candidate is a strong team player who is enthusiastic, professional, has excellent people and communication skills and has interest and experience with animals.

About Us

We are a progressive practice that prides itself on practicing the highest quality of medicine with the best in medical technology, while maintaining a solid work-life balance. Alpine is a mixed animal practice with the majority of our case load being small animals.

About You

You are confident, flexible, compassionate, and willing to learn and grow. You enjoy working independently as well as part of a team and enjoy sharing the tips and tricks you have learned with others. You have excellent communication skills and enjoy working in a busy environment. Prior reception or point of sale experience is an asset. Our ideal candidate has a deep respect for the human-animal bond and has a clear view of the big picture.

Benefits

We strive to create a hospital environment that is supportive and safe with a significant focus on our team.

Continuing Education Allowance
Supplied Uniforms
Paid Vacation
Paid Sick Days
Employee Pet Discount
Medical/Dental/Vision Benefits
Disability Insurance
RRSP Contribution Plan & Matching

Responsibilities/Duties

Greet people and direct them to contacts or service areas
Provide basic information to clients and the public
Obtain and process information required to provide customer service
Operate switchboard or telephone system
Order office supplies
Record and relay information
Schedule and confirm appointments
Send invoices
Receive and issue payments
Perform clerical duties, such as filing and sorting and distributing mail
Answer telephone and relay telephone calls and messages
Calculate billing charges
Provide directory assistance
Relay service to persons with disabilities
Perform data entry
Provide customer service
Sell products on a retail basis

Schedule

This is a full-time day shift position working 40 hours per week. Our clinic hours are Mon to Fri, 7:30am – 5:00pm with some shift flexibility.

For more information please contact Tyler Reid, Hospital Manager at tyler.reid@nva.com.

Job Types: Full-time, Permanent

Pay: $24.00 per hour

Expected hours: 40 per week

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Profit sharing
RRSP match
Store discount
Vision care
Wellness program

Work Location: In person

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