About The Role
Senior Interior Horticultural Technician
Laleham, PHS Greenleaf
PHS Greenleaf is growing, and we're looking for a skilled
Senior Interior Horticultural Technician to join our team in Laleham. If you're passionate about plants, take pride in delivering exceptional service, and enjoy working in a role where no two days are the same, this could be the perfect next step in your horticultural career.
As a Senior Interior Technician, you'll be responsible for delivering outstanding interior plant care across customer sites, ensuring every display looks healthy, vibrant, and expertly maintained. You'll also play a key role in supporting the Head of Interior with stock management, greenhouse care, and operational planning.
This is a hands-on role where you'll lead installations, manage replacements, handle Salesforce queries, and help ensure the smooth running of our interior operations-all while keeping customer satisfaction at the heart of what you do.
Key Responsibilities as a Senior Exterior Technician with PHS Greenleaf:
- Carry out routine plant maintenance including watering, feeding, pruning, and pest control to the Greenleaf standard.
- Diagnose plant health issues and take corrective action quickly.
- Report, record, and resolve any issues identified on customer sites.
- Apply and adapt internal stock plant care processes in line with seasonal needs.
- Conduct periodic stock checks and report discrepancies.
- Monitor and maintain stock levels for plants and sundries.
- Implement stock rotation processes to minimise waste and maintain quality
- Plan and deliver plant installations and replacements to client specifications.
- Complete pre-installation site checks and ensure compliance with health and safety requirements.
- Lead on-site installation activities, ensuring timely and professional project Manage and resolve
- Salesforce queries relating to service requests and customer issues.
- Log site visits, maintenance outcomes, and updates accurately.
- Contribute to continuous improvement of service processes and standards.
- Optimise routes and schedules for efficiency and service quality.
The ideal candidate will have:
- Previous experience in horticulture or interior plant maintenance.
- Strong organisational skills with the ability to manage multiple tasks.
- Self-motivated with excellent workload management.
- Strong communication and customer service skills, with the ability to build long-term relationships.
- IT literate, with proficiency in Microsoft Office and CRM systems such as Salesforce.
- Full UK manual driving licence with 6 points or less
- Horticultural qualifications (e.g., RHS Level 2).
- Knowledge of industry products and equipment.
In return for your expertise:
- A base salary of £30,000
- 23 days holiday + bank holidays (31 days total)
- Full uniform and PPE provided
- Full training and development opportunities, including ILM-certified courses
- Pension scheme
- 24-hour personal welfare helpline
- phs Perks discount card (accepted at 850+ retailers)
- Access to the phs Shop for discounted household consumables
- Company vehicle and tools provided
- Training and development opportunities within phs Group.
- Clear pathways for career progression in a growing division.
