OverviewWelcome diversity and apply as you are!
At Adisseo, we cherish the value of diversity whatever it may be.
Adisseo is one of the world's leading experts in feed additives. The group relies on its 7 research centers and its production sites based in Europe and China to design, produce and market nutritional solutions for sustainable animal feed. With more than 2,100 employees, it serves around 2,600 customers in over 100 different countries through its global distribution network. Adisseo is one of the main subsidiaries of China National BlueStar, leader in the Chinese chemical industry with nearly 25,000 employees and a turnover of 6.4 billion euros. Adisseo is listed on the Shanghai Stock Exchange.
Work scope: India (Area - INKA) + GKA’s
ResponsibilitiesJob brief
We are looking for a skilled Key Account Manager to oversee the relationships of Adisseo with Key Accounts in Animal Health & Nutrition Business. The KA manager will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.
The ideal candidate will be apt in building strong relationships with those strategic customers to secure greater loyalty.
She/He will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. The KA manager will also be in charge to develop cross-selling among SBUs product portfolio at the KA level.
The goal is to contribute in sustaining and growing Adisseo business to achieve long-term success with the identified Key Accounts and to strengthen Adisseo position in the mind of the KA, from a key supplier position to a strategic partnership position.
Mission
- Customer relationship and strategy
- Acquire a thorough understanding of key customer needs and requirements
- Build senior, key decision makers and influencers trust relationships
- Expand the relationships with the KA by continuously proposing solutions that meet their objectives
- Define customer-centric strategy
- Planning and Business management
- Define, implement and monitor Account plan with any stakeholder in the Region/SBU
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Manage commercials in good collaboration with SBUs
- Play an integral part in generating new sales that will turn into long-lasting relationships / Cross-selling & new product introduction
- Contribute to the development of the Account management across the organization
- Identify competencies and skills to be improved in account management
- Proper usage of salesforce in coordination with Sales Team & SBUs.
Roles & Responsibilities
- Design, implement and monitor Strategic Account Business Plan 3-5 years
- Design and monitor Customer Concepts for all potential customers and existing KA’s
- Define Priorities at regional and area levels for your key account’s portfolio
- Monitor KA Sales
- Prepare the appropriate reporting with KA KPIs
- Build the offer together with SBUs
- Define Payment terms in line with Adisseo financial guidelines
- Manage the allocation of volumes (if required)
- Price definition per KA ó Decide who should handle price negotiation according to customer expectations, historic relationship and business responsibilities
- Manage KA Annual Budget process
- Define annual budget for each KA
- Meeting with Regional directors, SBUs, Technical & Technological team
- Consolidation of sales objectives and supply chain costs
- Consolidation of dedicated resources (marketing, technical…) and other project expenses
QualificationsRequirements
- Experience in sales and providing solutions based on customer needs in Animal Health & Nutrition Business
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels including C-Level
- Excellent organizational skills
- Ability in problem-solving and negotiation
- Analytical skills
- Strategic thinking
- Financial acumen
- Leadership
- Proven experience as key account manager in Animal Health & Nutrition Business
- English and any other language which may facilitate the relation with KA
What we offer
- Inclusive & diverse Culture: Be part of a multicultural and global team of 62 nationalities, operating in 100+ countries, that values diversity, promotes inclusion, and supports work-life balance in a respectful and safe work environment.
- Benefits: care program, vacation & paid time off, profit-sharing and performance incentives.
- Learning & Career Development: benefit from continuous training, mentoring, and learning programs, with equal access to career advancement and leadership opportunities.
- Sustainable and innovative company: work on meaningful projects using cutting-edge technology, with the freedom to innovate and make a real difference. Because we contribute to feeding 8 billion people, sustainability is not an option - it is our ambition.
