Veterinary Pharmacovigilance (PV) Client Success Advocate – USA

Ennov • Full-time • United States • 2m ago

Full-Time, Hybrid

Permanent Contract

United States (Hybrid – Home based)

The Job

Ennov is recruiting for a US-based Veterinary Pharmacovigilance (PV) Client Success Advocate with experience of working in the animal health industry, primarily in pharmacovigilance.

Ennov being a world leading provider of Veterinary Pharmacovigilance solutions, this recruitment has been initiated to further enhance the range and extent of services that can be offered to an existing prestigious customer base.

The Job

Ennov is recruiting for a US-based Veterinary Pharmacovigilance (PV) Client Success Advocate with experience of working in the animal health industry, primarily in pharmacovigilance.

Additional Information on the Role

Our US office is based in Raleigh (NC), but the role is expected to be fully remote, working as part of a regularly connected team.
Some degree of travel can be expected for this role.
Salary according to skills and experience.

Required Skills & Experience:

Excellent veterinary PV subject matter knowledge.
Familiarity with all aspects of a PV suite, from case management to regulatory report requirements and signal detection & management.
Experience working on system deployment & upgrade projects.
Understanding of validation requirements for GxP systems.
Customer success mindset.

The role will involve taking the lead on solution design and delivery, at the forefront of a focused team providing diverse expertise to a wide range of different contacts. The successful candidate will be self-motivated, dynamic and comfortable contributing to a variety of different challenges and interactions.

Nice to have:

Experience of working in related sectors, for example RIM, product complaints.
Technical skills (such as databases, SQL, XML) to support in project delivery.

About Ennov

Ennov is an independent software vendor (ISV) specialized in regulated content management for Life Science companies. With more than 20 years of experience serving the Pharmaceutical, Medical Device, Cosmetic, and Healthcare Industries, Ennov has over 800 clients worldwide, with 450+ in Life Sciences. Ennov is a 450-person company, with a global presence. With a strong technical culture, Ennov is proud of its values of innovation, pragmatism, and transparency in business relations. Enduring relationships with customers are the result.