Client Care Specialist - Quinte Regional Pet Hospital

VetCare Canada • Part-time • Belleville, Ontario, Canada • USD $ 17 - USD $ 24 / hour • 1m ago

Welcome, we're thrilled you are considering joining the highly skilled team at Quinte Regional Pet Hospital

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Quinte Regional Pet Hospital after-hours emergency hospital located minutes from the scenic Bay of Quinte, and we’re looking for a Registered Veterinary Technician (RVT) to join our incredible team! If you thrive in a fast-paced, collaborative environment where teamwork, empathy, and impact matter.

About the Role

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Candidates that have empathy, good people skills, are organized and have experience in Veterinary Assistant positions will thrive in this role.

Why Join VetCare?

A Supportive, Collaborative Environment: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence.

Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit.

Professional Growth: Access to a continuing education platform, to develop your veterinary skills.

What The Role Can Offer

Competitive Base Salary
Medical & Dental Insurance
Comprehensive benefits include: medical, dental & life insurance
Flexible Schedule
Vacation & Paid Time Off

Pay Rate: $17.43 - $24.00

The VetCare Community Benefits

A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members.
A community wide social platform
Recognition programs
Access to our veterinary learning platform

About VetCare

VetCare (vet-care.ca) is proudly Canadian, with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong. With this collaborative approach, we aim to foster better outcomes for pets and the people who love them.

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