Coordinator, Animal Care & Clinic Services

City of Calgary • Full-time • Calgary, Alberta, Canada • USD $ 115.63k - USD $ 144.53k / year • 6d ago

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As the Coordinator, Animal Care & Clinic Services, you will provide direct supervision, leadership and strategic guidance to the Animal Care and Clinic Services teams. You will ensure a safe and rewarding environment for staff and the animals in our care and ensure that citizens and partner agencies receive high quality service when utilizing our programs. Primary duties include:

Provide leadership and oversee the daily business operations for the animal shelter.
Participate in recruitment, training, schedule staff, assign work and perform all aspects of performance management. Establish long-term planning and staffing requirements.
Ensure optimal care, length of stay and a healthy and safe environment for staff and animals.
Review pet files with the veterinarian to discuss complex and challenging cases.
Develop and revise plans to address special situations including population management, capacity issues or contagious disease outbreaks.
Coordinate pet adoption events and manage and oversee the adoption program, including media interviews.
Act as a subject matter expert for the animal shelter database system.
Provide guidance and requirements in relation to the No Cost Spay/Neuter Program.
Oversee the development and execution of the Wise Whisker bite prevention education program, foster program and volunteer program.
Monitor the budget for Animal Care and Clinic Services and manage supply purchases.
Provide guidance on animal behaviour, enrichment and shelter best practices in relation to adoptability, disease control, animal welfare legislation, bylaws and standards of care.

Qualifications

A completed 2 year diploma and at least 8 years of related experience in an animal shelter or veterinary clinic, including experience in a direct supervisory role, OR;
A degree and at least 4 years of related experience in an animal shelter or veterinary clinic, including experience in a direct supervisory role.
Experience with human resources in a direct supervisory role is preferred.
Experience in a licensing/regulatory environment will be considered an asset.
Knowledge of a wide range of computer software systems, familiarity with accounts payable, and understanding of budgeting/financials will be an asset.
Exceptional leadership and communication abilities, supported by strong planning and organizational skills, effective conflict resolution, sound judgement and decision-making skills and emotional intelligence are essential for this role.

Working Conditions: Works in an office environment with some time spent in an animal shelter environment.

Pre-employment Requirements