Plan and coordinate short-, medium-, and long-term shipment and logistics activities to meet customer and market requirements. Ensure timely order processing, dispatch, and delivery while maintaining high service standards and customer satisfaction. Collaborate with internal teams such as sales, warehouse, and transport partners to optimize resource utilization and resolve operational challenges. Monitor shipment status, track key performance metrics, and proactively address delays or issues. Maintain accurate documentation and provide regular updates to customers regarding order status and delivery timelines
