Animal Wrangler — Full-Time

Help us care for reptiles and amphibians while educating customers in a fast-paced, hands-on environment.

Location: Webster, TX

FLSA: Hourly (Non-Exempt)

Hours: Monday – Friday from 8:00 AM – 4:15 PM

Reports to: Operations Supervisor

Overview

The Animal Wrangler is responsible for the daily care, health, and well-being of our reptiles and amphibians. Duties include feeding, behavior monitoring, enclosure cleaning, and customer guidance on species-appropriate care. The role demands strong attention to detail, compliance with safety and regulatory standards, and efficiency in a fast-paced setting.

Key Responsibilities

Animal Care & Husbandry

Feed and provide water to reptiles and amphibians based on species-specific needs.
Monitor health and behavior; promptly report abnormalities or illness.
Maintain proper temperature, humidity, and lighting conditions.
Ensure enclosures are species-appropriate and in optimal condition.
Clean, disinfect, and maintain enclosures, dishes, and common areas.
Track feeding schedules, health observations, and behavioral changes.
Provide enrichment to encourage natural behaviors and well-being.
Assist with breeding programs, incubation, and hatchling care as applicable.

Customer Service & Education

Assist customers in selecting animals and required supplies.
Provide guidance on habitat setup, feeding regimens, and handling.
Educate customers on responsible ownership, lifespan, and challenges.
Demonstrate proper handling and enclosure maintenance techniques.
Respond to inquiries in person, by phone, and via email.
Develop and share care sheets and educational materials.

Health & Safety Compliance

Perform regular health checks; administer basic first aid if needed.
Ensure compliance with federal, state, and local animal care regulations.
Maintain accurate health records, treatments, and veterinary visits.
Follow OSHA and company safety protocols, including PPE.
Implement biosecurity measures to prevent disease transmission.
Handle animals safely to prevent stress or injury to animals and handlers.

Inventory & Facility Maintenance

Monitor inventory levels of live animals, food, supplements, and supplies.
Assist with ordering and restocking to ensure availability.
Maintain records of received and sold animals with proper documentation.
Inspect enclosures and equipment; report maintenance needs promptly.
Keep workspaces, enclosures, and public areas clean and organized.

Required Skills & Qualifications

Education: Bachelor's Degree or equivalent (Required)
Experience: 2+ Years of Reptile/amphibian care, husbandry, and customer service preferred.
Technical: Microsoft Office, Inventory management (SKULabs), Morph Market, and POS systems (Shopify).
Physical: Lift up to 40 lbs, stand for extended periods, and perform repetitive tasks.
Attention to Detail: Track schedules, identify health concerns, maintain accurate records.
Communication & Teamwork: Collaborate with colleagues and educate customers clearly.
Problem-Solving & Adaptability: Troubleshoot habitat setups and evolving responsibilities.

Work Environment

Warehouse and retail store setting with exposure to live animals, dust, and varying temperatures.
Frequent lifting, bending, and handling of reptiles and amphibians.
Use of protective gear (gloves, masks) as necessary.
Regular interaction with customers, team members, and suppliers.

Benefits & Eligibility

Medical (Blue Cross Blue Shield) and Dental (Humana) eligibility after 60 days.
After 1 year: 401(k), PTO, holiday pay, and Liberty National Life Insurance.

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Animal Wrangler

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