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Veterinary Operations Manager

Senior Clinical Leadership | Business + People Development

Join an award-winning, family-owned group of three independent small animal hospitals in the Greater Springfield area – just 30 minutes from Brisbane.

At Greater Springfield Veterinary, our motto, ‘Excellence with Heart’ guides everything we do:

Thoughtful, evidence-based medicine, supported by excellent facilities and ongoing education.
Strong, trusting relationships with the people and pets we care for, and with each other.
Outcomes that balance heart, practicality, and long-term sustainability.
A workplace that supports people to perform at their best.

About the Role

We are seeking an experienced veterinarian to step into the role of Veterinarian Operations Manager, a senior leadership position that equally values clinical expertise and business acumen.

Working closely with the Veterinary Director and Practice Manager, you will help bridge day-to-day clinical operations with higher-level planning, financial awareness, and strategic decision-making.

This role shapes how good medicine is practiced, how teams are supported, and how the hospital performs as a business.

This role is ideal for a veterinarian who:

Thinks critically about workflow, systems, sustainability and service delivery.
Understands the connection between excellent patient care and business performance.
Leads with calm, clarity, and confidence.
Enjoys mentoring people while contributing to the bigger picture of hospital growth and stability.

Your Day-To-Day

Support the Veterinary Director in clinical leadership, governance and complex decision-making.
Provide senior clinical input on complex or escalated medical and surgical cases.
Drive consistent, evidence-based clinical standards and quality improvement across the hospital.
Mentor and support veterinarians, including new graduates and students, to build confidence and capability.
Contribute clinical insight to hospital planning, including sustainability, capacity and growth.
Help identify and address workflow pressure points, inefficiencies and bottlenecks.
Collaborate with nursing leadership, customer care and management teams to support smooth daily operations.
Participate in discussions around pricing, diagnostics utilisation, case acceptance and resource allocation.

Why You’ll Love Working With Us

‘Employer of Choice’ accredited practice – recognising excellence in leadership.
Competitive salary.
Paid professional development leave and allowance.
Paid CoVet (AI consult note-taking) subscription to reduce admin.
Your own laptop and excellent clinical facilities.
A dedicated Vet Coordinator to assist with estimates, procedure bookings, and specialist liaison.
Employee Assistance Program for you and your immediate family.

And:

Purpose Beyond the Consult Room. GS Vets promotes a culture of generosity, curiosity, and long-term thinking. We’re proudly home to Queensland’s first accredited carbon-neutral veterinary practice and donate 1% of turnover to environmental initiatives.

About You

You’re an experienced small animal veterinarian who cares about doing things properly, and brings:

BVSc, DVM or equivalent, with eligibility for QLD registration.
7+ years’ experience in small animal practice.
A collaborative, solutions-focused mindset.
Confidence managing GP caseload.
Experience mentoring veterinarians or supporting clinical teams.
Strong communication skills.
A genuine interest in improving systems, standards, and sustainability.
Personal alignment with ‘Excellence with Heart’.

How to Apply:

We’d love to hear from you.
Apply now via the below form, via email to recruitment@gsvets.com.au or call Victoria on 0401 527 622 for a quiet conversation.

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