Job Summary
We are seeking a motivated and enthusiastic Retail Sales Associate to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and ensuring a positive shopping experience. You will play a key role in driving sales through effective merchandising, product demonstrations, and upselling techniques. The ideal candidate will have strong communication skills and a passion for pets!

Responsibilities

Greet customers warmly and provide compassionate assistance throughout their shopping experience
Operate the Point of Sale (POS) system efficiently for transactions
Conduct product demonstrations to showcase features and benefits
Suggest products to enhance customer satisfaction and increase sales
Maintain organized merchandising displays to attract customers
Stock shelves and ensure products are well-presented and available
Assist in inventory management and restocking as needed
Provide excellent customer service by addressing inquiries and resolving issues promptly
Uphold store standards for cleanliness, safety, and organization
Strong phone etiquette for handling customer inquiries over the phone

Experience

Previous experience in retail sales or customer service is preferred
Familiarity with pets (Fish, Reptiles, Small Animals)
Supervising experience is beneficial for those looking to grow within the company
Proficiency in basic math and retail math skills for accurate transactions

Join our team as a Retail Sales Associate where you can develop your skills in a dynamic environment while contributing to our commitment to excellent customer service.

Job Types: Full-time, Part-time

Pay: $11.00 - $20.00 per hour

Expected hours: 15 – 40 per week

Benefits:

Employee discount
Flexible schedule

Ability to Commute:

Cleveland, OH 44130 (Required)

Work Location: In person

RMS Aquaculture

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Retail Sales Associate