Client Service Receptionist - Part or Full Time

Bryan Animal Clinic • Full-time • Bryan, Texas, United States • USD $13 - USD $17 / hour • 2w ago

Are you an organized, detail-oriented individual who thrives in a fast-paced environment? Do you excel at multitasking, problem-solving, and providing exceptional customer service while maintaining a positive, team-focused attitude? Do you love animals and enjoy interacting with their owners? If so, we want to hear from you!

Our 3-doctor veterinary clinic is looking for a highly motivated, compassionate, and professional Client Service Receptionist to join our team full-time. You will be the first point of contact for our clients and play a crucial role in ensuring a seamless and welcoming experience. Your ability to handle multiple tasks with efficiency, communicate effectively with clients and team members, and maintain a polished, service-oriented demeanor is essential to this role.

Key Responsibilities:

Serve as the primary contact for clients, both in person and over the phone, providing a warm and professional greeting.
Manage scheduling, patient records, and client correspondence, ensuring all information is accurate and up to date.
Handle client inquiries, resolve concerns, and escalate issues as necessary to ensure client satisfaction.
Process client invoices and payments with accuracy and attention to detail.
Support the clinical team by maintaining organized patient files and facilitating smooth client-patient flow.
Collaborate closely with veterinarians and technicians to ensure clear communication and smooth operations throughout the clinic.

Qualifications:

High school diploma or equivalent required.
Prior experience in a customer service or receptionist role, preferably within a veterinary or healthcare setting.
Strong typing, computer, and organizational skills; proficiency with Microsoft Word and other communication tools (email, internet) is essential.
Ability to remain calm, professional, and resourceful in a fast-paced, dynamic environment.
Excellent communication skills, both verbal and written, with a strong focus on client service.
Veterinary receptionist experience is preferred but not required.

Why Join Our Team?
We offer a competitive salary along with a comprehensive benefits package, including:

Health, dental, and vision insurance for full-time employees
Paid time off (PTO)
401(k) retirement plan with matching contributions
Professional development assistance and opportunities for growth within the clinic
Generous discounts on personal pet care
A positive, collaborative work environment with a strong focus on client care and teamwork

Schedule:
This is a full-time position, approximately 35-40 hours per week. Some Saturday mornings are required on a rotating basis.

Compensation:
Competitive salary based on experience.

Location:
Conveniently located in Bryan, Texas . We offer ample parking and are easily accessible.

Don’t miss this opportunity to join a passionate and dynamic team! Apply today and become part of a growing veterinary clinic focused on exceptional client and patient care.

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Benefits: