Customer Service Representative - Veterinary

Zionsville Animal Hospital • Full-time • Zionsville, Indiana, United States • USD $17 - USD $19 / hour • 2w ago

We are looking for someone who will value our customers as much as we love their animals! Zionsville Animal Hospital is a small animal practice with five doctors on staff. Ideally we would love to find someone with previous veterinary experience. We are willing to train the right candidate but prefer someone with customer service in their background.

Duties include but not limited to: answering phones and emails, making appointments, greeting and checking in clientele. Multitasking is a must in this position! Must be comfortable dealing with animals of all sizes.

The current opening is for a full time position with some Saturday shifts also required, but off all major holidays and Sundays. We offer a generous benefit package including but not limited to: medical, dental, vision, and 401K for workers working more than 30 hours per week.

Please respond to this ad. We will contact qualified candidates.

Benefit Conditions:

Only full-time employees eligible

Job Duties:

Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Other duties as requested

Communication method(s) used:

Email
Phone
In-person

Work Remotely

No

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 30 – 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Shift availability:

Day Shift (Required)

Ability to Commute:

Zionsville, IN 46077 (Required)

Ability to Relocate:

Zionsville, IN 46077: Relocate before starting work (Required)

Work Location: In person

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