Veterinary Receptionist - Greencross Chatswood

Greencross Vets • Full-time • Chatswood, New South Wales, Australia • USD $ 48.32k - USD $ 54.60k / year • 2m ago

Company Description

If you're a people-person with a soft spot for pets, we’ve got the perfect job for you!

We are seeking compassionate, detail-oriented veterinary receptionists to support our team and ensure our clients and their pets receive outstanding care from the moment they walk in.

At Greencross Chatswood you will have exposure to a busy practice that will ensure your customer service skills are not wasted - you'll join our supportive, close-knit team where collaboration and a professional attitude are at the heart of everything we do.

We’re committed to delivering exceptional care to both clients and patients, while also valuing our team’s well-being with an effective scheduling system that ensures regular breaks and a healthy work/life balance. Our clinic embraces innovation and is always looking for new ways to improve the care we provide!

About the role

Part-time position - 10 hours a week
Full-time position - 38 hours a week
Both positions include working 1 in 2 Saturdays
You will be responsible for all reception duties including welcoming clients and patients on arrival, answering the phone, booking appointments through our patient management program, taking and receipting payments, sending and responding to emails from clients, organising patient admission paperwork, banking duties and other administrative tasks needed
Triaging patients (which you will be trained on in induction)
Providing general advice on vaccine schedules, food and parasite prevention

What attributes are we seeking?

Previous experience working in a busy receptionist role
Minimum Cert II or III Animal Care Qualified preferred
A good knowledge and understanding of animals
A motivated and driven person
Ability to multi-task under pressure with a calm, compassionate demeanour
Confident with scheduling systems and basic account management
Organised and has high attention to detail
Ability to deal with a varying workload and able to prioritise work tasks effectively
Accountable and reliable
Works well within a team with great communication skills
Great customer service skills with the ability to build rapport with clients easily

If this sounds like the role for you, Apply Today! We would love to meet you!

Related Jobs

Veterinary Receptionist

VetPartners • Contract • Chatswood, New South Wales, Australia • USD $ 60.90k - USD $ 65.10k / year • 2m ago

Veterinary Clinics & Assoc. Services

2m ago

Apply