Veterinary Receptionist

Alpha Animal Hosptial • Full-time • Abbotsford, British Columbia, Canada • USD $ 17 - USD $ 22 / hour • 3m ago

Job Summary
We are seeking a friendly and organized Veterinary Receptionist to join our veterinary team. The ideal candidate will be the first point of contact for clients and their pets, providing excellent customer service and ensuring smooth clinic operations. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently. Experience in a veterinary setting or laboratory experience is a plus, but we are willing to train the right candidate. The Veterinary Receptionist plays a vital role in creating a welcoming environment for pet owners and supporting our veterinary staff.

Responsibilities

Greet clients and their pets warmly upon arrival and departure
Schedule appointments and manage the clinic’s calendar efficiently
Answer phone calls, respond to inquiries, and provide information about services
Maintain accurate patient records and update client information in the system
Process payments, handle billing, and manage invoices
Assist with laboratory procedures as needed, utilizing laboratory experience to support diagnostic processes
Coordinate communication between clients and veterinary staff regarding treatment plans and follow-up care
Ensure the reception area remains clean, organized, and welcoming
Support inventory management by tracking supplies and ordering as necessary

Requirements

Previous experience in a veterinary clinic or laboratory setting is preferred; laboratory experience is especially valuable
Excellent communication and interpersonal skills to interact effectively with clients and team members
Strong organizational skills with attention to detail
Ability to multitask in a fast-paced environment while maintaining professionalism
Proficiency with computer systems, scheduling software, and basic office equipment
Ability to handle sensitive situations with compassion and discretion
High school diploma or equivalent required; additional training or certification in veterinary assisting is a plus

Job Type: Full-time

Pay: $17.85-$22.71 per hour

Expected hours: 30 – 40 per week

Benefits: