Overnight Emergency Veterinary Assistant

Canada West Veterinary Specialists • Full-time • Vancouver, British Columbia, Canada • USD $ 21 - USD $ 26 / hour • 2d ago

This position is primarily responsible for providing support to the Doctors and Technicians of the ICU and the Emergency and Critical Care Service. The Emergency Service is fast-paced, detail orientated and deals with critical situations. An ideal Emergency PCA candidate will have a calm and level-headed demeanor and have strong problem-solving skills in stressful situations.

Canada West Veterinary Specialists (CWVS), a privately owned and operated, multi-disciplinary emergency and specialty hospital is looking for exceptional Patient Care Assistants to join our Emergency department.

The first veterinary specialty hospital in Metro Vancouver, CWVS is a state-of-the-art Level VECCS level 1 and VetCOT certified facility. We have 30+ veterinarians in the following disciplines: emergency and critical care, surgery, neurology, radiology, internal medicine, and oncology. In addition to a rehabilitation department, 6 ORs, 2 isolation wards, and a newly redesigned ER, ICU, and Wards, we are equipped with 2 digital radiology suites, a new CT, and a 1.5T MRI.

JOIN US? Although a busy hospital we take pride in our staff and focus on providing a safe and fun place to build a career.

BENEFITS:

We grow together with our monthly in-house Continuing Education presentations
Subsidized extended health benefits
5 paid sick days per year
Uniform allowance
Wellness Spending account
We believe in your well-being and provide a company sponsored Employee Assistance Program (EAP) enabling access to caring professionals that can help access support related to fitness, physical health and mental well-being programs.
We provide employer paid Pet insurance to our employees.
We believe in recognizing our staff with an anniversary recognition program.
We have a profit-sharing program to recognize our staff’s contributions for our success.
We have fun together with our hospital sponsored social events like; having Food Trucks visit us onsite, Halloween pumpkin carving contests, Annual Christmas Party, Pub Nights, etc.

DUTIES AND RESPONSIBILITIES

Assists with the admission and discharge of patients, creating consent forms and estimates, taking deposits/final payments
Documents and maintains proper medical record keeping
Triage Emergency Line phone calls and answer telephone inquiries
Assists doctors and technicians with patient triage on presentation, examinations, diagnostics, treatments, and procedures
Ensures all client documentation is complete and updated (Forms and Logs)
Updates and tracks submitted lab samples and advises the doctor when results are received
Keeps emergency area clean, stocked and prepared for emergencies (following shift checklist)
Ensures all equipment in the Emergency area is properly maintained
Handling euthanasia related tasks (consent, billing, aftercare, post-euthanasia paperwork)
Greet and offer assistance to clients
Communicates with clients as directed by the ERCC Doctor or Technician and documents all communication in patient files
Willing to go above and beyond to exceed clients’ expectations
Assisting in the ICU with patient care and animal husbandry
Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

Veterinary Office Assistant Certification preferred, or equivalent animal emergency experience
Ability to recognize and establish priorities and to respond efficiently and effectively under stress
Customer service experience an asset
Excellent communication skills, computer and phone skills
High level of professionalism
Strong attention to detail
Ability to lift up to 25 pounds

HOURS OF WORK

21:30 – 08:00
One bi-weekly shift in ICU
As a member of the overall CWVS team, you may be required to assist in other areas of the hospital if your service is not in need of you or if the Service Doctor is away. This could involve working any shift within the twenty-four hour operating day of the hospital, including weekends and holidays.

We thank all applicants for their interest in Canada West Veterinary Specialists, however, only those candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $21.00-$26.00 per hour

Benefits: