Description
Join the Service Motor Company Team - Make our Family your Home!
Are you in search of a fulfilling career where your dedication and hard work are not only recognized but also rewarded? Look no further, because at Service Motor Company, we pride ourselves on being an exceptional place to work, and we're inviting you to be a part of our dynamic team.
Why Service Motor Company?
At Service Motor Company, we understand that a thriving workforce is the cornerstone of our success. Here's why you'll love working with us:
- Supportive and Appreciative Environment: We foster a workplace culture that values and appreciates every team member. Your hard work and dedication will never go unnoticed.
- Comprehensive Benefits Package:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Voluntary Life Insurance
- Short-Term & Long-Term Disability
- 401k Retirement Fund with company match
- Work-Life Balance: We understand the importance of personal time. That's why we offer:
- Paid Time Off Day 1
- Paid Holidays
- Paid Sick Days
- Employee Perks: Enjoy additional benefits like employee discounts, commissions, bonuses, and our Profit-Sharing Plan, which allows you to share in the success you help create.
At Service Motor Company, we're not just a workplace; we're a family. Join us, and you'll become part of a team that is dedicated to your growth, well-being, and overall job satisfaction.
If you're ready to embark on a rewarding career journey with us, we encourage you to apply today and take the first step towards a brighter future at Service Motor Company. Your future success starts here!
Summary
The Outside Sales Representative is responsible for generating sales of new and used wholegood equipment across all product lines offered by Service Motor Company. This role actively builds and maintains relationships with current and prospective customers while representing and promoting the full range of company offerings, including parts, service, and precision technology solutions. The Outside Sales Representative plays a key role in driving customer satisfaction, market growth, and overall business success through professional, knowledgeable, and solution-oriented sales practices.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Secure and finalize all sales transactions, ensuring complete and accurate information is provided to the Regional Manager
- Maintain regular contact with customers before, during, and after the sale to ensure satisfaction and foster long-term relationships within assigned territory
- Provide current and prospective customers with information on products, services, and value-added solutions
- Attend and actively participate in weekly sales meetings; contribute ideas and feedback to support a collaborative and effective sales team
- Maintain a detailed log of customer inquiries, and completed sales for tracking and follow-up using our CRM system
- Attend educational seminars, trade shows, and industry events to expand product knowledge, enhance selling techniques, and develop business contacts
- Stay current on inventory levels and product availability to ensure accurate customer communication
- Promote and sell the full range of Service Motor Company products and services within assigned territory
- Achieve sales goals and gross profit margins as established by the Regional Manager
Required Education and/or Experience
Associate degree or 2-year Technical Degree in a related field; 1-3 years of related experience
Preferred Education and/or Experience
Bachelor's Degree or 4-year Technical Degree in a related field; 3-5 years of related experience
Supervisory Responsibility
This position has no direct reports
Qualifications
All Service Motor Company employees are expected to demonstrate a friendly, positive attitude and maintain a strong customer-centric focus.
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- Proficient computer skills, including the Microsoft Office Suite, with the ability to learn and navigate multiple systems quickly
- Exceptional interpersonal, communication, and presentation skills to build strong customer relationships
- Self-motivated with the ability to work independently and manage time effectively in a fast-paced environment
- Highly organized, with the ability to maintain clean, structured, and well-managed sales processes
- Strong mathematical aptitude with the ability to calculate pricing, margins, and financing accurately
- Proven ability to meet deadlines with a focus on accuracy and timeliness
- Critical thinking and excellent problem-solving skills, with the ability to identify strategic solutions beyond immediate issues
- Excellent time management, including the ability to prioritize tasks, prepare in advance, and remain punctual
- Strong attention to detail, with the ability to validate data and identify discrepancies
- Knowledge of customer's needs, equipment (Agricultural, Construction and/or Consumer), agronomy practices, precision agriculture technologies and/or telematics
- Prior experience providing technical support, product demonstrations, or equipment training
Core Competencies:
All Service Motor Company employees are expected to have a friendly, positive attitude, a sense of urgency, and the ability to multi-task and solve problems. The following core competencies and qualifications are required for this position.
- Supports and models the Service Motor Company stated Mission, Vision, and Values and the Behaviors for Success.
- Customer focus: A commitment to understanding and meeting the needs of customers (internal & external), delivering high-quality service and/or products, and maintaining positive relationships.
- Technical skills: Proficiency in specific tools, technologies, or software relevant to the role, with ability to troubleshoot mechanical issues and collaborate with others.
- Communication: Effective communication skills, both verbal and written, are crucial for conveying ideas, collaborating with colleagues, and interacting with clients or customers.
- Teamwork: The capacity to work collaboratively with others, contribute to group efforts, and foster a positive team environment.
- Time management: Effective organizational skills and the ability to prioritize tasks, manage deadlines, and efficiently allocate resources.
- Culture: Culture is an important piece to being a Service Motor Company team member, a proper fit and feel is crucial to the success of the company and employees. Because culture shapes the external perception of an organization, and a strong organizational culture sets a company apart from its competitors.
- Learning skills: Effective learning skills and demonstrates propensity to adapt to changing circumstances and environment. Keep skills current and have the curiosity to develop new skills.
Work Environment
The work environment for an Outside Sales Representative at Service Motor Company is dynamic and customer-focused, involving a combination of office, dealership, and field settings. This position regularly requires:
- Frequent travel to customer sites, including farms, construction sites, and job locations, which may expose the employee to outdoor weather conditions and rough terrain
- Time spent in dealership locations, including showrooms, shop areas, and parts departments, where interaction with service and parts teams is essential
- Occasional exposure to loud noises, moving equipment, dust, grease, and other typical shop or job site conditions
- Use of a company vehicle or personal vehicle (with mileage reimbursement) for travel throughout the assigned territory
- A fast-paced, goal-driven environment that requires flexibility, self-direction, and strong time management
- Standard working hours with occasional evenings or weekends required for customer meetings, trade shows, or promotional events
- This role requires adaptability, professionalism, and a commitment to safety and customer service in varied and sometimes challenging environments.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit, stand, and walk for extended periods, including walking on uneven surfaces such as shop floors, farm fields, or construction sites
- Frequent use of hands and arms to operate a computer, phone, and occasionally demonstrate equipment functions
- Occasional lifting and carrying of items up to 30 pounds (e.g., product literature, displays, light tools or parts)
- Ability to drive for extended periods, including regional travel to customer locations, trade shows, and events
- Occasional bending, twisting, kneeling, and climbing (e.g., to inspect equipment or navigate around machinery)
- Tolerance to varying weather conditions, as the role may require time spent outdoors in hot, cold, or wet environments
- Clear vision and hearing (corrected if necessary) to safely interact with equipment, read labels/information, and communicate effectively with customers and coworkers
Other Duties
The above statement reflects the general details necessary to describe the principal functions of the position described and shall not be construed as a detailed description of all work requirements that may be inherent in the position. Duties, responsibilities and activities may change at any time with or without notice.
