Overview
Join the Kemin Team and Transform Lives!
We are a privately held, family-owned-and-operated global biotechnology company driven by curiosity and committed to transforming the quality of life for people, pets, and the planet.
We create solutions that strengthen health and wellbeing, provide nutrition and immune support for pets and production animals, safeguard the planet’s natural resources, and protect the global food supply chain for generations to come.
We supply over 500 specialty ingredients for various industries, including human and animal health and nutrition, pet food, aquaculture, nutraceutical, food technologies, crop technologies, textiles, biofuels, and animal vaccines.
We employ 3,500 global employees and operations in 90 countries, including manufacturing facilities in Belgium, Brazil, China, Egypt, India, Italy, San Marino, Singapore, South Africa, and the United States.
The Global Key Account Manager (GKAM) holds a critical role, being responsible for nurture, develop, expanding and grow the business within our global accounts. The GKAM needs to act as a matrix integrator, connecting all Business Units, functions and regions serving and adding value to the global key accounts.
Responsibilities
- Develop business opportunities within the designated customers and take measures to increase market penetration.
- Create a detailed Global Account Plan and implement a tracking system to chart progress for each of Business Units.
- In accordance with the regional framework, follow the decisions related to pricing, product mix and service agreements.
- Develop and expand high level management multi-contacts to expand the existing business relationship.Coordinate with Global and Regional Marketing, R&D and TSMs to provide strategic support to the customers.
- Monitor account performance and identify opportunities for growth and improvement, through a global coordination with the respective sales team and the GSP´s.
- Develop a negotiation plan, guide the drafting supply agreements/contracts with legal support, implement confidentiality/joint development agreements.
- Ensure consistent communication and collaboration between regional account managers.
- Drive co-development projects with strategic accounts and leverage R&D to create tailored solutions.
- Define the differentiated value offered to global customers by innovation access, consistent service, integrated global support and/or co-creation.
- Delivering strategic KPIs for the global accounts by driving sales growth, strengthening partnerships, increasing share of wallet, boosting customer satisfaction and building a strong pipeline.
- Use data-driven models to identify global opportunities at the key customers and cross-business unit potential.
- Identifying customer needs, creating business opportunities and customer solutions that promote the customer and Kemin businesses.
- Develop playbooks for local teams to execute global strategies and ensure feedback loops between local execution and global planning.
- Travels up to 75%.
In Kemin’s culture, this position may be required to perform additional duties as needed.
Qualifications
- PhD in Animal Science or Master’s in veterinary science is required.
- Strong Technical Commercial background.
- Minimum 10 years in senior sales, account management, or business development roles.
- Fluent in English and Spanish; additional languages preferred.
- Experience with functional ingredients and a science background.
- Needs to be able to think strategically and provide global customer insights to support the global management team’s strategic decisions.
- Candidates should be based in Curitiba/PR or São Paulo/SP.
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