Veterinary Practice Manager – Urgent Care Focus (No Overnights)
Full-Time | Austin, TX
We’re seeking a skilled, proactive, and confident Veterinary Practice Manager to lead the daily operations of a fast-paced urgent care animal clinic. This is a unique opportunity for someone with a strong background in veterinary management who thrives in a dynamic clinical setting and has a passion for leading teams, optimizing systems, and delivering top-tier client and patient experiences.
What You’ll Be Doing:
As the Practice Manager, you’ll be the operational backbone of the clinic — ensuring everything from team coordination to charge capture runs with precision. This role requires someone who can think fast, manage complexity, and foster a calm, solutions-focused environment, especially during high-stress or emotionally charged situations.
Key Responsibilities:
- Own daily operations and workflow management across front desk, technician, and DVM teams
- Build and maintain weekly staff schedules while managing real-time adjustments and ensuring appropriate coverage
- Monitor and enforce timely and accurate charge capture, ensuring that all services and medications are billed before discharge
- Proactively step in to de-escalate client concerns and ensure client satisfaction while supporting team morale
- Oversee inventory controls, equipment needs, and vendor relationships
- Support onboarding, training, and continued development of staff across all departments
- Partner with the medical team to maintain an efficient, client-friendly, and patient-focused environment
- Maintain and enforce compliance with medical recordkeeping standards, safety protocols, and clinic policies
- Collaborate on goals, KPIs, and improvement initiatives to strengthen clinic performance and staff culture
What We’re Looking For:
- Prior management experience in a veterinary clinic, preferably in urgent care, ER, or specialty medicine
- Confident leadership presence with the ability to lead during busy, high-pressure situations
- Strong knowledge of veterinary operations including medical terminology, workflows, charge auditing, and staff management
- Experience with client conflict resolution and a calm, empathetic approach to client service
- Strong organizational, multitasking, and follow-through skills
- Familiarity with veterinary practice management software (Avinmark, ezyVet, or similar)
- Passion for building great teams and fostering a supportive, high-functioning workplace
What Makes This Opportunity Different:
- No overnight shifts – we provide urgent care during extended daytime hours only
- Purpose-driven environment – every day is about helping pets and relieving stress for their owners
- A collaborative, family-feel team where your voice and leadership truly matter
If you're ready to take the lead in a veterinary setting where your management skills will be valued and your days will never be boring, we’d love to hear from you.
Job Type: Full-time
Pay: $52,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Continuing education credits
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Uniform allowance
- Vision insurance
Schedule:
Ability to Commute:
- Austin, TX 78753 (Required)
Work Location: In person
