Veterinary Assistant and Receptionist

Admirals Walk Pet Clinic • Part-time • Victoria, British Columbia, Canada • USD $ 18 - USD $ 25 / hour • 3d ago

Admirals Walk Pet Hospital in beautiful Victoria, BC is seeking is looking for a warm, enthusiastic, and compassionate Veterinary Assistant & Receptionist to join our dedicated team on a part-time basis. If caring for pets, supporting clients, and working in a positive, team-oriented environment excites you, we’d love to hear from you.

The ideal candidate is a strong communicator who enjoys being part of a collaborative workplace, pays close attention to detail, and remains calm and adaptable in a busy clinical setting. You take pride in creating meaningful connections with both clients and colleagues, and you bring a genuine passion for animal care to everything you do.

At Admirals Walk Pet Hospital, teamwork is at the core of what we do. We value kindness, mutual respect, and a friendly, upbeat atmosphere. We believe in maintaining a healthy work-life balance while fostering a workplace that encourages learning, growth, and open communication. Every team member’s voice matters, and we celebrate the individual strengths each person brings to our hospital.

If you’re looking for a clinic that prioritizes Fear Free handling, teamwork, and a strong sense of community, we’d love to meet you.

Key Responsibilities

Deliver outstanding client care by communicating with empathy, professionalism, and respect
Support a seamless client experience by ensuring clear communication throughout each visit and addressing questions or concerns promptly
Maintain a clean, organized, and welcoming hospital environment for clients, patients, and team members
Handle and care for pets gently and confidently, using Fear Free principles to promote comfort and reduce stress
Perform reception and administrative duties efficiently, including scheduling appointments, managing client and patient intake and discharge, answering inquiries, and supporting exam room flow
Assist with animal handling and husbandry tasks, ensuring hospitalized patients are comfortable, clean, exercised, and fed according to instructions
Observe and document patient behavior, appetite, and overall condition, reporting any changes to the appropriate team member in a timely manner
Provide hands-on assistance to Veterinarians and Technicians during appointments, treatments, procedures, and surgeries as needed
Receive, check, and organize clinic supplies and inventory

Qualifications

Previous experience in a veterinary setting is an asset
Excellent communication and interpersonal skills
Ability to work well within a team and adapt in a fast-paced environment
Strong relationship-building skills with clients and colleagues
A forward-thinking, respectful, and goal-oriented approach
A genuine passion for animals and client care

Benefits

We value our team members and support their personal, professional, and financial well-being through:

Competitive wage: $18.00 – $25.00 per hour (based on experience)
Employee Assistance Program
Paid Vacation Time
Paid Emergency Days
Generous Veterinary Discounts (75% off services for your own pets, plus extended family & friends discounts)
Uniform Allowance

Job Type: Part-time

Pay: $18.00-$25.00 per hour

Expected hours: 20 – 30 per week

Benefits:

Employee assistance program
Store discount

Ability to commute/relocate:

Victoria, BC V9A 2P8: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Working with animals can be messy, emotional, and incredibly rewarding. What experiences have prepared you for this kind of work, and what do you enjoy most about being around animals?

Experience:

Veterinary Assistant: 1 year (preferred)
Front desk: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2026-01-22

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