At Richardson International, being truly invested is at the heart of everything we do. For over 165 years, Richardson has been dedicated to Canadian agriculture. Recognized as a global leader in agriculture and food processing, Richardson is one of Canadas Best Managed Companies with over 4000 employees across Canada, the US, the UK, and Europe. At Richardson, we are committed to enhancing our facilities and services and investing in our people and our communities.Working with Richardson opens the door to a world of possibility. We currently have an opportunity for a Customer Service Coordinator to join our team at our Innovation Centre located in downtown Winnipeg. As a Customer Service Coordinator, you will be the first point of contact for major key accounts. This includes order processing, working with operations and logistics teams, and clearly communicating via phone and email.Responsibilities:Act as a liaison between the customer and our plant facilities or sales teamsMonitor and enter incoming sales ordersCreate invoices and other documentation based on sales ordersRespond to customer requests for various documentationOversee and resolve complex order issuesHandle various customer service complaintsQualifications:AssetDegree or diploma in BusinessBilingual in French and English (written and oral)2 years customer service experience in an office environmentUnderstanding of shipments and associated documentationExperience in the agricultural industryRequiredAble to work in-person in our downtown office 5 days/weekStrong computer skills in MS Word and Excel, large databases, and data entryA customer service focus and ability to build relationshipsStrong communication, organizational, analytical, and problem solving skillsAbility to prioritize multiple tasks and meet deadlines in a fast paced environmentStrong numbers orientation and attention to detailSelf-starter; ability to work independently while contributing to team goalsRichardson International provides an excellent compensation package consisting of competitive salary, pension, a flexible benefits plan and training and career development opportunities.Interested candidates should click the Apply icon to apply online by February 6, 2026.Richardson International values diversity in the workplace. Women, Indigenous Peoples, Visible Minorities, and persons with disabilities are encouraged to apply and self-identify.
