Founding Practice Manager | New Veterinary Hospital (Comox Valley)
Build the hospital you’ve always wanted to work in.
Construction is officially underway for Black Creek Animal Hospital, and we are looking for a business-minded leader to help us open our doors in Fall 2026. This isn't a "business as usual" management role—this is a founding position for a builder who wants to design systems, hire a dream team, and share in the long-term success of a practice from Day 1.
Location: The Best of Vancouver Island
While our hospital is located in Black Creek, we are the heartbeat between Comox Valley and Campbell River.
- The Lifestyle: Skip the city traffic. Enjoy a 15-minute commute, proximity to Mt. Washington skiing, mountain bike trails, and the ocean.
- The Opportunity: We are filling a vital service gap in a growing community. You get the impact of a rural practice with the professional standards of a modern, purpose-built facility.
The Role: From Blueprint to Bedside
As our Founding Practice Manager, you aren't inheriting someone else's mess or outdated systems. You are the architect of our operations.
Your First 6 Months:
- System Design: Implementing the PIMS, creating SOPs, and setting up the financial workflows.
- Team Curation: Recruiting and onboarding a founding team that aligns with our "people-first" philosophy.
- Community Connection: Being the face of the hospital as we introduce ourselves to our neighbours.
- Operational Immersion: You will spend time at the front desk during the launch phase. Not just to "cover phones," but to witness the client journey firsthand and refine our systems from the trenches.
The Rewards: Compensation for a Partner-Mindset
We want a leader who treats this business as their own. Our compensation structure is designed to reward growth, efficiency, and long-term loyalty.
- Starting Base: $65,000
- Year 1–2 Potential: Up to $90,000 (Base + performance milestones)
- Year 3+ Potential: Up to $100,000 (Base + EBITDA/Scale targets)
- The Long Game: Once established, the role transitions to a higher base ($75,000) plus a generous profit-sharing model.
Additional Benefits:
- 4 weeks paid vacation.
- Full Health, Dental, and Vision coverage.
- Exceptional Pet Policy: 100% coverage on professional services; food/meds at hospital cost.
Who You Are
You are a "hybrid" leader—equally comfortable analyzing a P&L statement as you are mentoring a receptionist or calming an anxious client.
- Experienced: You have a proven track record in medical management (Veterinary, Dental, or Human Med).
- Business Savvy: You understand how $COGS$, labor percentages, and client retention drive the health of a clinic.
- Resilient: You thrive in the "beautiful chaos" of a startup and enjoy the challenge of problem-solving on the fly.
How to Apply
We value clear communication and a bit of personality. Please submit your resume along with a brief cover letter (or a link to a short 2-3 minute video introduction—completely optional, but we'd love to see it!) telling us:
- Why a "from-scratch" build excites you.
- One specific win where you improved a clinic’s bottom line or team culture.
Target Start Date: June 2026 (Pre-opening phase)
Job Type: Full-time
Pay: $65,000.00-$80,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
Work Location: In person
