Overview
We are seeking a highly organized and detail-oriented Virtual Clinic Administrator to oversee the daily operations of our healthcare virtual clinic. This role requires a strong background in medical office management, administrative support, and familiarity with electronic health record (EHR) systems. The ideal candidate will possess excellent leadership skills, experience in healthcare management, and a comprehensive understanding of medical terminology and compliance standards such as HIPAA. As a key member of our team, the Virtual Clinic Administrator will ensure smooth clinic operations, coordinate with medical staff, and maintain high standards of patient care and data security.
Responsibilities
- Manage all aspects of clinic operations including scheduling, billing, and patient records management using EMR/EHR systems such as Epic, eClinicalWorks, Dentrix, and Eaglesoft.
- Supervise administrative staff, providing training and support to ensure efficient workflow and compliance with healthcare regulations.
- Oversee fiscal management tasks including budgeting, financial management, and resource allocation to optimize clinic performance.
- Ensure adherence to HIPAA guidelines and other regulatory standards related to medical records, data security, and patient confidentiality.
- Coordinate with nursing staff, physicians, and other healthcare providers to facilitate effective communication and patient care delivery.
- Monitor clinic performance metrics and implement process improvements for enhanced operational efficiency.
- Handle human resources functions such as staffing, onboarding, and performance evaluations for administrative personnel.
- Maintain compliance with JCAHO standards and other accreditation requirements for healthcare facilities.
- Support practice management activities including utilization management, managed care coordination, and billing oversight.
- Assist in managing vendor relationships for EMR/EHR systems like eClinicalWorks or Epic to ensure system functionality aligns with clinical needs.
Skills
- Proven experience in medical office or healthcare management with a strong understanding of practice operations.
- Proficiency in EMR/EHR systems such as Epic, eClinicalWorks, Dentrix, Eaglesoft, or similar platforms.
- Knowledge of medical terminology, medical records management, HIPAA compliance, and healthcare regulations.
- Strong leadership skills with supervising experience in a clinical or administrative setting.
- Excellent organizational skills with the ability to manage budgets, financials, and human resources effectively.
- Ability to communicate clearly with medical staff, patients, vendors, and regulatory bodies.
- Experience in acute care or hospital settings is advantageous; veterinary or dental clinic experience is also beneficial depending on the practice focus.
- Familiarity with managed care processes and utilization management practices.
- Technical proficiency in office management software and familiarity with JCAHO standards is preferred. This role offers an opportunity to contribute significantly to the efficient operation of a cutting-edge virtual healthcare facility by applying your expertise in medical administration and healthcare systems management.
Job Type: Fixed term contract
Contract length: 3 months
Pay: $20.00 per hour
Expected hours: 20 per week
Work Location: Remote
