Job Overview
We are seeking a friendly and organized Veterinary Assistant to join our veterinary team. This vital role involves managing client interactions, scheduling appointments, and ensuring smooth daily operations within our veterinary practice. The ideal candidate will have excellent communication skills, a compassionate attitude towards animals and pet owners, and experience in a clinical or laboratory setting. Laboratory experience is a plus, as it can enhance the efficiency of client communication and record management. This position offers an opportunity to work in a supportive environment dedicated to animal health and well-being.
Responsibilities
- Greet clients warmly and professionally upon arrival and departure
- Schedule, confirm, and reschedule appointments efficiently
- Answer phone calls, respond to inquiries, and provide exceptional customer service
- Maintain accurate and organized patient records in the electronic medical system
- Process payments and handle billing procedures accurately
- Assist with laboratory tasks as needed, utilizing laboratory experience to support diagnostic processes
- Manage inventory of office supplies and ensure the reception area is tidy and welcoming
- Coordinate communication between clients and veterinary staff to facilitate smooth operations
- Daily cleaning and maintenance of the clinic
Skills
- Excellent verbal and written communication skills
- Strong organizational abilities with attention to detail
- Compassionate demeanor towards animals and pet owners
- Ability to multitask effectively in a fast-paced environment
- Laboratory experience is preferred to support diagnostic procedures and record keeping
- Proficiency with computer systems, scheduling software, and basic office equipment
- Ability to work collaboratively as part of a team while maintaining professionalism at all times
Job Type: Full-time
Pay: $16.07-$23.27 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: In person