Requisition ID: [[id]]
Location: Thane
Business Unit/Group Function: Global Procurement and Logistics
Work Arrangement: Onsite
Level of Experience: Intermediate
Employee Type: Regular
Salary Grade: Non Managerial
Job Highlights
Lead, manage, and develop operational teams responsible for specific Transport Service functions (including Complaint Management and Freight Cost Auditing/Settlement via Team Leads) and India-specific Freight Settlement tasks (via direct reports). Ensure efficient and compliant service delivery, drive continuous process improvement, manage team performance and development, and foster effective collaboration with internal and external stakeholders to support business objectives:
- Provide leadership, coaching, performance management, and career development support to direct reporting team
- Oversee the operational performance of the teams managed by the Team Leads, ensuring delivery against KPIs/SLAs for functions such as IQOS Transport Complaint Management, EMEA Freight Cost Auditing & Settlement, and India & Singapore Freight Cost Auditing & Settlement.
- Manage and oversee the team responsible for India-specific freight settlement activities, ensuring accuracy, timeliness, compliance with local regulations, and adherence to internal controls.
- Act as the primary subject matter expert and lead for cross-functional projects impacting freight audit, settlement, or complaint management systems, processes, or policies Manage relationships and communication with key internal stakeholders .
- Directly carry out negotiation and resolution of select, high-value or precedential disputes with key carriers or vendors, and establish frameworks for strategic vendor performance reviews beyond routine operational interactions.
- Identify, initiate, and lead process improvement projects across all managed functions to enhance efficiency, reduce costs, improve accuracy, and optimize workflows (e.g., automation, standardization).
- Monitor operational metrics, prepare regular performance reports, analyze trends, identify risks/opportunities, and present findings/recommendations to senior management.
Experience / Skills
- Specific Education : Bachelor's degree in logistics or related field.
- Work Experience : 5 - 10 years
- Special Skills : Proven experience in dispute resolution and transport cost analysis. Strong organizational and communication skills. Experience in leading a team. Bachelor's degree in logistics or related field. Experience in SAP / ERP system specifically with TM or similar modules
Contract Type: Regular
If the chemistry is right, we can make a difference at LANXESS: speed up sports, make beverages last longer, add more color to leisure time and much more.
As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With more than 13,000 employees. Be part of it!
What we offer you
- Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.
- Comprehensive Benefits: We provide a mixture of various benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.
- Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.
- Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning.
- Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.
Join the LANXESS team!
